What to Expect With a BMW Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Can your team work on all BMW models?
Our technicians routinely service a wide range of BMW models, from sedans and coupes to SUVs. We rely on ASE-certified training and manufacturer-quality equipment to guide our work. If you have questions about a specific year or model, we can discuss details when you schedule.
Do you use parts that meet BMW standards?
We use parts that meet or exceed manufacturer quality standards for BMW service. Our goal is to protect performance, safety, and longevity, not just fix an immediate problem. During your visit, we can explain the parts we recommend and why they are appropriate for your vehicle.
How will you explain what my BMW needs?
We review our findings with you in clear, everyday language. Our team separates safety issues from maintenance planning and optional items, then answers your questions. You receive an estimate before any work begins, so you understand what we recommend and how it fits your budget.
How long will my BMW service usually take?
Service time depends on what your BMW needs and parts availability. Many routine services can be completed the same day, while larger repairs may take longer. When we prepare your estimate, we also discuss expected timing and options like our complimentary shuttle service.
What kind of warranty do you offer on repairs?
We provide an industry-leading warranty on qualifying repairs, which is our way of standing behind our workmanship and the parts we use. Exact coverage details can vary by service, so our team will explain what applies to your visit before you approve any work.
Schedule Your BMW Service Today
If you are looking for a trusted BMW repair in Thornton, we are ready to help. Our team combines ASE-certified technicians, manufacturer-quality equipment, and a neighborly approach that keeps you informed at every step. We work to protect both your safety and your BMW's long-term health.
At Christian Brothers Automotive Northglenn, we are part of the Thornton community, and we strive to treat every guest like a neighbor. When you contact us, we will listen to your concerns, outline clear next steps, and review any findings with you before work begins. Whether you need routine maintenance or help diagnosing a new issue, we are here to make the process easier.
To schedule BMW service or diagnostics, call our team or reach out online to request an appointment that fits your day.
Contact us online or call at (720) 513-3760 to schedule your visit.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.