What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How can I tell if my car needs suspension repair?
You might notice uneven tire wear, unusual noises over bumps, a drifting sensation while turning, or a rough, bouncy ride. Any of these are signs your suspension could use professional attention.
Is it safe to drive if my suspension feels off?
Driving with a worn or damaged suspension can make your car harder to handle and may cause additional component wear. We recommend getting it checked promptly to avoid safety risks.
How long does the average suspension repair take?
After diagnosis and approval, most repairs are completed the same day, but timing can vary based on parts availability and the nature of the repair.
Will repairing my suspension improve other aspects of my vehicle?
Yes, a healthy suspension often improves steering response, ride comfort, tire longevity, and braking efficiency—providing a better overall driving experience.
Are suspension repairs covered by your warranty?
Most suspension repairs qualify for our industry-leading warranty. We will always review the warranty terms with you before any work begins.
Take the Next Step Toward Safer & Smoother Driving
Choosing Christian Brothers Automotive Northglenn means protecting your vehicle’s value and safety with reliable suspension repair. We offer honest support and clear answers, free from sales pressure or jargon. Connect with a team dedicated to straightforward service and your complete confidence on the road.
Ready to restore your smooth drive? Contact our Thornton location today for fair estimates and friendly care.
Call (720) 513-3760 or book your appointment online to ensure your suspension system is in expert hands.
Your Local Christian Brothers Amenities
FAQs
-
Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
-
Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
-
Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.