What to Expect With a Fuel System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Fuel System Problems We Help Drivers With
Drivers often notice fuel system issues through changes in vehicle performance. A failing fuel pump typically causes long cranking times, surging during acceleration, or sudden power loss on hills. In severe cases, the engine may stall unexpectedly, creating immediate safety hazards. Identifying these signs early prevents you from being stranded on the road.
Fuel injector problems often manifest as a rough idle or shaking at stoplights. You might experience jerking while driving, a noticeable drop in gas mileage, or a strong smell of raw gasoline. Ignoring these symptoms can trigger the check engine light and eventually cause expensive damage to your catalytic converter.
- Long cranking or difficulty starting the engine.
- Sudden stalling or surging while driving.
- Rough idling and shaking at stoplights.
- Check engine light warnings or fuel odors.
Frequently Asked Questions
How can I tell if my fuel pump is failing?
A failing fuel pump often shows up as hard starting, loss of power, or sudden stalling. You might notice the engine cranking longer than usual before it starts, or the vehicle may hesitate and feel weak when you try to accelerate or climb a hill. Some drivers feel the car surge or cut out at highway speeds, which can be unsettling. The check engine light may come on, but not always. Because these symptoms can also point to other concerns, our technicians use fuel pressure testing and additional checks to confirm whether the pump is truly the issue before suggesting fuel pump replacement.
Is it safe to keep driving if my car is sputtering or stalling?
It depends on how severe the symptoms are and when they occur. If your car only sputters lightly once in a while, you may be able to drive short distances cautiously while arranging an appointment. However, if the engine stalls in traffic, loses power when you try to accelerate, or feels like it might shut off at any moment, it is usually safer to avoid driving it until we can look at it. Continued driving with significant fuel delivery problems can increase your risk of being stranded or may contribute to other damage, so we encourage you to contact us for advice about whether to drive or arrange a tow.
How much does fuel injector repair usually cost?
The cost of fuel injector repair can vary based on how many injectors are affected, whether they can be cleaned effectively, and the design of your particular engine. Some vehicles allow easier access to injectors, while others require more labor to reach them. At Christian Brothers Automotive New Albany, we start by diagnosing the concern, then explain whether cleaning, individual injector replacement, or a larger set replacement makes the most sense. Before any work begins, we provide an estimate and answer your questions so you understand how the price relates to parts and labor for your specific vehicle.
How long will fuel pump replacement or injector repair take?
Most fuel system repairs take at least part of a day, although the exact timing depends on your vehicle, the complexity of the repair, and parts availability. Fuel pump replacement often requires safely lowering or accessing the fuel tank, which can take additional time compared to some other repairs. Injector work may range from shorter cleaning procedures to more involved replacement jobs. When you schedule service, we discuss the expected timeline, keep you updated, and offer shuttle options when possible so you can manage your day while we complete the work.
What kind of warranty do you offer on fuel system repairs?
We back qualifying fuel pump and injector repairs with an industry-leading warranty that reflects our confidence in the parts we use and the work our technicians perform. The exact coverage can depend on the specific repair and components involved, so we review those details with you when we present your estimate. Our goal is for you to leave with both a repaired vehicle and added peace of mind that your investment is protected for the covered period.
Will you explain the test results before I decide on repairs?
Yes, explaining our findings clearly is a core part of how we work. After diagnosing your fuel system concern, we review the test results, what they mean in everyday terms, and which parts are affected. We also talk through different repair options when they exist and outline the costs associated with each choice. You have the opportunity to ask questions, and we only move forward with repairs that you have approved, so you remain in control of what happens with your vehicle.
Can your team help prevent fuel system problems in the future?
We can help reduce the likelihood of some fuel system issues by focusing on maintenance and early attention to warning signs. During visits, we review your vehicle’s mileage and service history and can recommend appropriate services, such as fuel filter replacement or fuel system cleaning, when they are beneficial. We also encourage prompt diagnosis of check engine lights or drivability changes, since addressing small problems early can sometimes help prevent larger repairs later. Our goal is to be a long-term partner in keeping your vehicle running smoothly.
Schedule Fuel System Diagnostics With Our Team
If you are dealing with hard starts, stalling, or rough running, you do not have to guess whether the fuel pump or injectors are to blame. Our ASE certified technicians at Christian Brothers Automotive New Albany provide thorough diagnostics and repairs for fuel systems, including fuel pump replacement New Albany drivers can rely on and careful attention to injector concerns.
We focus on clear communication, honest recommendations, and manufacturer-quality equipment to help protect both your safety and your budget.
When you schedule a visit, we work to make the process as stress-free as possible with a welcoming environment and convenient transportation options where available. You will know what we plan to do, what it will cost, and how our warranty supports the repairs. We would be honored to help you get back to dependable driving here in town.
To schedule fuel system diagnostics or discuss fuel injector repair, contact us online or call (812) 505-5130 today.
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FAQs
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Q. "Why is my engine making bucking sounds when I drive?"The fuel system is a good place to investigate first whenever your engine starts to give you problems. The two most common issues we see are clogged fuel filters and damaged fuel pumps. Both of these will harm your engine if not taken care of promptly.
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Q. "What are fuel filters?"Fuel injectors are easily clogged due to their small openings. They are susceptible to the dirt particles that your car drives through on the road. It’s important that the fuel remains clean and free of dirt so that it can be easily sent to the engine. The fuel filters ensure the fuel is protected from dirt. Typically, filters are made from a paper material that is thrown away and replaced when it becomes too dirty or worn out. Sometimes, cars will have filters that use a mesh material. These can be washed and then put back in the vehicle.
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Q. "How do fuel filters affect the fuel pump?"Clogged fuel filters make it hard for the fuel pump to deliver gas to the engine. If the filter is blocked with dirt, the pump has to work a lot harder to pump the fuel. This will cause it to wear out and unable to perform over time.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.