What to Expect With a Porsche Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Do I have to go to a Porsche dealer for service?
No, you do not have to go to the dealer for every service. Our ASE-certified technicians use manufacturer-quality equipment and follow thorough procedures, and we back our work with a strong warranty. Many owners choose us because we pair quality care with clear communication.
How will you explain what my Porsche needs?
We explain our findings in plain language and answer your questions before any work begins. You receive a clear estimate that outlines what is urgent, what supports long-term health, and what can wait. Our goal is for you to feel informed and comfortable with every decision.
What kind of warranty do you offer on Porsche repairs?
We offer a strong warranty on qualifying repairs, which provides added confidence after you leave our shop. The exact terms can vary by service and part type, so we review coverage with you when we present your estimate. This helps you understand how we stand behind our work.
Can you help me if I need a ride while my car is in the shop?
Yes, we provide a complimentary shuttle service for our guests. If you need to get to work, home, or errands around Murphy, we arrange a ride while your Porsche is with us. This is one way we work to keep your day running smoothly.
How do you keep my Porsche safe while it is with you?
We handle your Porsche with care from the moment it arrives. Our team uses protective coverings inside the car, follows organized procedures in the shop, and controls access to vehicles. We treat your car as if it were our own, with respect for its value and importance to you.
Schedule your comprehensive Porsche check-up online or call (972) 535-5785 today!
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I have been a loyal customer of Christian Brothers Murphy TX, because of the staff and the exceptional service provided. They have always taken the time to explain the results of their mechanic’s findings and they work with me on reasonable repair co"
- John Dixon