What to Expect With Engine Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
Frequently Asked Questions
Do I need the dealership for my European car?
You do not always need the dealership for service. Our ASE-certified technicians and manufacturer-quality equipment allow us to handle maintenance and many repairs for European brands. We focus on clear communication and careful work so you can choose a convenient, local option with confidence.
What kinds of European vehicles do you work on?
We work on a wide range of European vehicles, including many popular brands such as BMW, Mercedes-Benz, Audi, Volkswagen, Volvo, and MINI. If you have questions about a specific model, our team can let you know how we typically support that vehicle.
How do you explain recommended repairs to me?
We review every recommendation in plain language before any work starts. Our team walks you through what we found, why it matters, and what can wait. You can ask questions at any time, and we only move forward once you feel comfortable with the plan.
Will my repair be covered by a warranty?
We back our work with an industry-leading warranty on qualifying services and parts. Coverage details can vary by repair, so we explain the specifics for your visit at checkout. This warranty is designed to give you added confidence after leaving our shop.
Can you help if I need a ride during service?
Yes, we offer a complimentary shuttle service for many guests in the area. When you schedule or check in, let us know if you need a ride, and we will work to coordinate it around your appointment. Our goal is to keep your day moving while we care for your car.
Schedule Your European Auto Service Today
If your European vehicle is due for maintenance or if something does not feel right, we are ready to help. Our team at Christian Brothers Automotive Murphy combines technical training, manufacturer-quality equipment, and a values-driven approach so you can enjoy your car without unnecessary stress.
We strive to provide clear explanations, thoughtful recommendations, and convenient service for drivers in Murphy, TX, and the surrounding area. Whether you are commuting to work or driving your family around town, we want you to feel confident every time you turn the key.
To schedule your visit or ask a question about your European vehicle, call us today at (972) 535-5785 or contact us online.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I have been a loyal customer of Christian Brothers Murphy TX, because of the staff and the exceptional service provided. They have always taken the time to explain the results of their mechanic’s findings and they work with me on reasonable repair co"
- John Dixon