What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How long does a car diagnostic test take?
Most diagnostic appointments last between 30 and 60 minutes. If the issue is complex or intermittent, it may require additional time for in-depth troubleshooting, but we will always keep you updated.
What is a Diagnostic Trouble Code (DTC)?
A DTC is a specific code generated by your vehicle's onboard computer when it detects a problem. For example, a code like "P0420" points to an issue with the catalytic converter. Our technicians use this code as a starting point for a more detailed investigation to find the root cause.
What happens after a diagnostic test?
After the test, our team will provide a detailed report of the findings and a clear estimate for any recommended repairs. We will answer all your questions to ensure you can make an informed decision. No repair work ever begins without your approval.
Can a diagnostic test prevent major repairs?
Yes, absolutely. Timely diagnostics can identify issues like a faulty sensor or a small leak before they cascade into more significant and expensive problems, such as damage to your engine or catalytic converter.
For a professional car computer diagnostic,, trust the technical experts at Christian Brothers Automotive Mt Juliet. Call us today at (615) 257-8677 or book your appointment online.
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FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I begin with an apology to everyone at christian Brothers automotive for not having THE VOCABULARY to adequately describe the outstanding treatment and service i received from everyone i came in contact with. each person treated me as if they were the doct"
- Bob agee