What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Understanding the Signs from Your Vehicle
Your car communicates with you through various warning lights and messages. The most well-known, and often most alarming, is the check engine light. A lit check engine light can signify a multitude of issues, from a minor sensor malfunction to a more serious engine problem. Our specialized tools are designed to read and interpret the unique trouble codes stored in your vehicle's computer. This allows us to precisely identify the underlying cause and determine the best course of action. You no longer have to wonder what that light means; we provide clarity and peace of mind.
A Transparent Diagnostic Process
At Christian Brothers Automotive Montgomery TX, we believe in a fully transparent service experience. Our diagnostic process is thorough and straightforward, designed to give you all the information you need to make an informed decision. After we perform a complete diagnostic scan, we'll provide you with a detailed digital vehicle inspection (DVI) report. This report outlines our findings and recommends all necessary repairs. The choice is always yours—no work is ever performed without your explicit approval. We are dedicated to building a relationship with our Montgomery community based on trust and clear communication.
What Sets Apart Our Montgomery Team
We are more than just a repair shop; we are a partner in your vehicle’s long-term health. Our commitment to excellence is reflected in everything we do, from our friendly customer service to the quality of our repairs.
- Experienced and Certified Technicians: Our team is highly trained and skilled in the latest automotive technology and repair techniques.
- State-of-the-Art Equipment: We use the same advanced diagnostic tools trusted by major car manufacturers.
- Comprehensive Service: Our expertise covers all aspects of vehicle maintenance and repair, from routine inspections to complex engine work.
- No Pressure, No Surprises: We present a clear, detailed report and will never begin work without your consent.
We are dedicated to providing the Montgomery area with reliable, long-lasting repairs and a service experience built on honesty and integrity. From the moment you bring your vehicle in for a diagnostic check until the job is complete, you can expect professional and transparent service from start to finish.
Don't guess what's wrong with your car. Get an accurate computer diagnostic in Montgomery, TX. Book a service online or call (936) 937-2023 today.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.