What to Expect With Fleet Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Customized Service Plans Built Around Your Fleet
Every fleet is different. Vehicle types, mileage patterns, and usage demands vary across organizations, and a one-size approach leaves gaps. We build customized service plans for your fleet vehicles that account for those differences and keep your schedule predictable.
Proactive maintenance is central to what we do. We notify fleet operators when upcoming maintenance checks are due so vehicles can be brought in during off-peak hours rather than sidelined at the worst possible moment. Routine maintenance like tire rotations and oil changes gets handled on a consistent schedule, and repairs across all vehicle types in the fleet are addressed the same way: efficiently, with your approval, and with the goal of minimal down time.
What you can expect from our fleet services:
The Fleet Services Process at Christian Brothers Automotive Maple Grove
Our five-step process is built for fleet operators who need clear communication and prompt service without having to be on-site for every visit.
Schedule Your Appointment
Contact us to schedule service for one vehicle or several. When you call, let us know about your fleet so we can plan accordingly.
Diagnostics & Inspections
Our ASE-certified technicians use the same equipment as vehicle manufacturers to run diagnostics and inspect each vehicle thoroughly.
Digital Vehicle Inspection Report & Estimate
After diagnostics, we text you a Digital Vehicle Inspection (DVI) report containing pictures and videos of our findings and recommendations. Fleet managers get a first-hand look at what’s happening with each vehicle without needing to be in the shop.
Review & Approval
A service advisor walks you through the findings. You can approve or deny our service recommendations, all straight from your smartphone. Nothing proceeds without your sign-off.
Work Performed or Scheduled
Most work can be completed immediately. If parts or scheduling require it, we can coordinate a follow-up time that fits your operational needs. Every vehicle in our care receives a complimentary Digital Vehicle Inspection (DVI) on every visit, so you have a current picture of your fleet’s condition.
Frequently Asked Questions
What Are Fleet Services?
We offer reliable, comprehensive vehicle services for local, governmental, and commercial organizations. That includes everything from cars to heavy-duty trucks: routine maintenance, diagnostics, and repairs across your entire fleet.
What Are the Benefits of Fleet Services?
Fleet services keep vehicles in the best shape possible and help prevent more serious issues from forming while vehicles are on the job. Consistent preventive maintenance reduces unplanned repairs and helps extend vehicle lifespan.
What Can I Expect from Fleet Services at Christian Brothers Automotive?
Proactive maintenance, minimal down time, and a customized service plan designed to keep your vehicles dependable and support a quicker return to the road. We proactively notify you when upcoming maintenance is due so you can plan around your operation’s schedule.
What Is a Digital Vehicle Inspection?
Every visit includes a complimentary Digital Vehicle Inspection (DVI). We text you a report with first-hand photos and videos of your vehicle so you can see exactly what our technicians see. You’ll know what’s functioning properly and what needs attention, and you can approve or deny recommendations straight from your smartphone.
Do You Offer a Warranty on Fleet Services?
Yes. All work is covered by the Nice difference. warranty: 3 years or 36,000 miles, whichever is longer. The warranty is honored at any Christian Brothers Automotive location nationwide, regardless of which branch did the initial work.
Can You Service Vehicles Under an Extended Warranty?
We work with all major extended warranty providers. When you schedule your appointment, let us know your carrier so we can confirm coverage details before work begins.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Thank you so very much for the car repair (transmission shift linkage), which was done in a very timely manner at the initially agreed upon price, in spite of the fact that some unforeseen challenges arose in the repair. Your willingness to work with me on"
- Max