What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Common Car Issues We Diagnose
Regular maintenance and timely diagnosis of common car issues are essential for ensuring your vehicle runs smoothly and efficiently.
Here are some of the most prevalent issues we diagnose:
- Check Engine Light: A frequently seen alert that can signal various underlying issues.
- Unusual Noises: From strange engine sounds to unexpected clunks, we cover all abnormal vehicle noises.
- Performance Issues: Tackling decreased fuel efficiency or power loss with precision diagnostics.
- Electrical Problems: Troubleshooting battery failures, alternator issues, and other electrical faults.
Identifying these issues early is vital to maintaining your vehicle's longevity. Our diagnostics not only pinpoint problems but also provide preventative measures to avoid future complications. Maintaining your vehicle in top condition requires regular attention to these common issues, which our team is well-equipped to handle.
Why Choose Our Diagnostic Services
Choosing Christian Brothers Automotive Lockport means valuing transparency and integrity. We prioritize educating our clients, ensuring you understand your car's needs in clear, jargon-free terms. Our commitment to honesty and exceptional customer care sets us apart from other service providers. We use manufacturer-quality equipment, ensuring reliable diagnostics and minimizing recurring problems.
Additionally, our owner/operators are always on-site to provide personalized service and accountability. We offer a welcoming environment and complimentary shuttle services, making car diagnostics convenient and stress-free.
Lockport residents appreciate service providers who not only fix issues but also foster trust and long-lasting relationships. Our community-focused approach aligns with these expectations, cultivating a loyal customer base that relies on us for all their automotive needs.
Are you ready to experience service focused on integrity and excellence?
Contact us at (815) 426-9532 or online to schedule your computer diagnostic service in Lockport, IL, today!
FAQs
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Q. "What does computer diagnostics test in my vehicle?"
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Q. "How long does it take for computer diagnostics to be completed?"
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Q. "How often do I need a computer diagnostic?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Thank You for your honesty! I took my vehicle in With a screw On A tire thinking it was a flat but NiCo told me there WASN'T any damage Done and Therefore Won’t be a charge for they’re service. Honesty means a lot to me. I Highly recommend Chri"
- S.M