What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How much does a car diagnostic typically cost?
The cost of a diagnostic visit depends on your vehicle and the type of concern. We explain pricing up front, then share a detailed estimate for any repairs after we review the results with you. Our team works to keep costs clear, so you are not surprised.
How long will my car diagnostic test take?
Most diagnostic visits are completed the same day, although timing can vary with the issue and vehicle. When you arrive, we give you a time frame based on our current schedule. We also offer a complimentary shuttle service when available, so your day can keep moving.
Will you start repairs without asking me first?
No, we discuss all findings with you before any repair work begins. After the diagnostic check, we explain what we found, review options, and provide an estimate. You decide what to approve, and we are here to answer questions at each step.
What kinds of problems can your diagnostics find?
Our diagnostic equipment and trained technicians can investigate many issues, including engine performance concerns, sensor faults, electrical problems, and some transmission or emissions-related alerts. We combine computer data with inspections and, when needed, test drives to build a complete picture of what is happening.
Do I need an appointment for a diagnostic check?
We recommend calling ahead to schedule, so we can plan time for a thorough evaluation of your vehicle. This helps us give you a more accurate timeline and ensures a technician is ready when you arrive. Our team will work with you to find a convenient time.
Schedule Your Diagnostic Visit Today
If your vehicle is showing warning signs, you do not have to guess what is wrong or worry about unexpected repairs. A professional diagnostic visit at Christian Brothers Automotive Lafayette LA gives you clear information, honest recommendations, and the chance to address issues before they grow. Our team is here to help you feel confident every time you turn the key.
We combine ASE-certified technicians, manufacturer-quality equipment, and a people-first approach to care for both you and your vehicle. Whether you live or work locally, our goal is to make your visit as convenient and transparent as possible, from the first conversation through any approved repairs that follow your car diagnostic test.
To schedule your appointment or ask a question, contact us online or call (337) 386-1770.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"From the moment I opened the front door, I was put at ease. Every one of the staff was extraordinarily gracious and kind! My service advisor, Ashley Abshire, is a true professional!! Even the rest of the staff went above and beyond to put me at ease. And t"
- Philip Rodrigue