What to Expect With a BMW Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Do I have to use a BMW dealership for repairs?
No, you are not required to use a dealership for BMW repairs. Our ASE-certified technicians work on BMW models using manufacturer-quality equipment and parts that meet appropriate standards. We follow recommended maintenance guidelines and explain our process so you can choose a trusted local option with confidence.
How will you explain what my BMW needs?
We explain our findings in clear, simple language. After inspecting your BMW, we review what we saw, what is urgent, and what can wait. We are happy to answer questions and discuss options so you understand each recommendation before approving any work.
What kind of warranty do you offer on BMW repairs?
We offer an industry-leading warranty on qualifying parts and labor. Specific terms can vary by service, so our team reviews coverage details with you when we prepare your estimate. This warranty reflects our confidence in our workmanship and gives added peace of mind after your visit.
Can I wait at your shop or get a ride?
Yes, you can choose what works best for your schedule. We have a welcoming lobby if you prefer to wait for shorter services. For many longer repairs, we also provide a complimentary shuttle service to help you stay on track with your day.
How long will BMW diagnostics and repairs usually take?
Timing depends on the type of concern and parts availability. Routine services may be completed the same day, while complex diagnostics or larger repairs can take longer. We outline expected timing when you schedule, keep you updated, and contact you as soon as your BMW is ready.
Schedule Your BMW Service Today
When your BMW needs attention, you deserve clear answers, careful workmanship, and a team that treats you like a neighbor. At Christian Brothers Automotive Inver Grove Heights, we combine ASE-certified technicians, manufacturer-quality equipment, and a transparent process to give you a dependable option for care right here in Inver Grove Heights.
Whether you are dealing with a warning light, a new noise, or you are simply due for maintenance, we are ready to help you plan the next step. Our welcoming atmosphere, complimentary shuttle service, and industry-leading warranty are all designed to make your visit as straightforward as possible. Reach out today to schedule an appointment or ask a question about your BMW.
Call (651) 376-4696 or contact us online to schedule your BMW service.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.