What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Comprehensive Diagnostic Services Overview
Our vehicle diagnostics are thorough, covering every aspect of your vehicle to ensure no issues go unnoticed.
Our services include:
- Engine Diagnostics: Identify and resolve any potential engine issues.
- Electrical System Testing: Ensure all electrical components are functioning correctly.
- Transmission Analysis: Detect transmission issues early to prevent costly repairs.
- Brake System Examination: Confirm braking efficiency and safety.
- Exhaust System Evaluation: Check for emissions compliance and efficiency.
Each service is approached with the same integrity and commitment to quality. For example, our transmission analysis doesn’t just spot existing issues. It also evaluates fluid health and connections to predict potential failures, allowing for proactive care.
Covering all these systems ensures a comprehensive understanding of your vehicle's health, allowing us to provide targeted care. Our commitment to regular updates in diagnostic technology means we stay ahead, offering state-of-the-art service that anticipates and resolves issues rapidly.
Why Choose Us for Your Car Diagnostic Needs?
Choosing the right place for vehicle diagnostics can make all the difference in the health of your vehicle.
At Christian Brothers Automotive Indian Trail, we offer:
- Manufacturer-Quality Equipment: Ensures precise diagnostics and effective repairs.
- Welcoming Atmosphere: Owner/operators are on-site, offering personal interaction and accountability.
- Integrity-Driven Service: Our transparent approach has built a reputation for honesty and reliability.
- Customer Education: We explain diagnostics clearly, avoiding technical jargon.
- Convenience: Complimentary shuttle services to minimize disruptions to your day.
These elements alone highlight our commitment to being more than just a repair shop. We aim to be your trusted partner in automotive care. Furthermore, our industry-leading warranty offers peace of mind, ensuring that your vehicle’s service is backed by confidence in our work quality. This reinforces our commitment to excellence and customer satisfaction.
Don’t wait until a small issue becomes a major problem!
Contact us at (704) 504-7697 or online to schedule your car diagnostic in Indian Trail, NC, today!.
Frequently Asked Questions
What Are the Signs My Car Needs a Diagnostic Test?
If you're experiencing unusual noises, reduced performance, warning lights on the dashboard, or starting issues, it's time for a diagnostic test. Ignoring these signs can lead to more significant issues down the line. Our ASE-certified technicians in Indian Trail can quickly identify the problem and recommend the best course of action to keep your car in optimal condition. Recognizing these early warning signs can save you time and money, preventing small issues from becoming major repairs.
How Often Should I Get My Vehicle Diagnosed?
Routine diagnostic tests are recommended at least once a year or whenever you notice changes in your vehicle's performance. Scheduled diagnostics can help catch problems early, ensuring your vehicle remains safe and runs smoothly. At Christian Brothers Automotive Indian Trail, we recommend integrating diagnostics into your regular maintenance plan. Regular checks provide peace of mind, keeping your vehicle compliant with state regulations and ready for all road conditions.
What Does a Typical Diagnostic Include?
A typical car diagnostic test thoroughly examines your vehicle's engine, exhaust, electrical, transmission, and brake systems. Using manufacturer-quality equipment, we assess every element for efficiency and compliance with regulations. This comprehensive approach ensures that no issue goes unnoticed, allowing us to maintain your vehicle's longevity and safety. With our detailed diagnostic service, we provide you with a full report, explaining findings in an easily understandable manner.
Can I Drive with the Check Engine Light On?
While it might be tempting to ignore the check engine light, getting it checked as soon as possible is advisable. The light can indicate various issues, from minor to severe. Continuing to drive without addressing the warning can lead to more serious problems, increasing repair costs. At Christian Brothers Automotive Indian Trail, our technicians can efficiently diagnose the cause of the light and provide necessary repairs, ensuring your vehicle remains safe on the road. Our proactive approach helps in mitigating risks and avoiding substantial future expenses that result from unresolved issues.
How Do I Schedule a Diagnostic at Your Indian Trail Location?
Scheduling a diagnostic with us is simple. You can contact us directly at (704) 504-7697 or online. We offer flexible scheduling to accommodate your needs, ensuring minimal disruption to your day. Our friendly staff ensures a smooth and efficient service from start to finish, with the transparency and respect you deserve.
Let us help get your vehicle back to its best condition promptly and safely. Our commitment to customer service means you’ll receive detailed service follow-ups, ensuring your complete satisfaction and understanding.
FAQs
-
Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
-
Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
-
Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.