Our Simple Process for Power Steering Service
We keep things straightforward. From the moment you bring your vehicle in, our goal is a stress-free experience: an honest assessment, a clear explanation, and repairs done right.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Convenient Service While Your Car Is In
Our complimentary shuttle service means you don’t have to wait around while we work on your vehicle. Owner/operators are on-site at Christian Brothers Automotive Happy Valley, so there’s always someone accountable when you have a question or need an update.
Backed by an Industry-Leading Warranty
Power steering repairs we perform are backed by our industry-leading warranty. We stand behind our workmanship because a repair done correctly shouldn’t leave you wondering whether it will hold. That confidence is part of what makes Christian Brothers Automotive Happy Valley a lasting automotive partner for Phoenix drivers, not just a one-time fix.
If your steering feels stiff, noisy, or anything less than responsive, we’re ready to help. Call (623) 887-8862 to schedule your power steering inspection today.
Hydraulic vs. Electric Power Steering Systems
Not all vehicles use the same type of power steering. Hydraulic systems generate steering assist through fluid pressure, relying on a belt-driven power steering pump to build that pressure. Electric systems replace the pump and fluid with a motor, using sensors and software to provide assist instead. The two systems require different service approaches, and diagnosing a problem correctly starts with knowing which one your vehicle has.
In stop-and-go driving, a hydraulic system works harder because the pump runs continuously and demand on the fluid increases with frequent steering input. Phoenix traffic, particularly on surface streets during peak hours, creates exactly that kind of repeated demand. Over time, that pattern can contribute to wear on the pump and degradation of the fluid, which is why regular inspection matters for vehicles driven primarily in urban conditions.
Your Local Christian Brothers Amenities
FAQs
-
Q. "How do I know if my power steering is starting to fail?"3 common signs are that your wheel is requiring more force to turn, whining noise when turning, or your steering shakes when idle. If you are worried about your power steering failing, contact your local Christian Brothers today to have our experienced technicians take a look.
-
Q. "How often do I need to get my power steering fluid replaced?"The average recommendation is between 40,000 and 80,000 miles, but it varies depending on your manufacturer's recommendations.
-
Q. "Why do I need to change my power steering fluid?"With time, the power steering fluid in your vehicle loses its potency and can become contaminated. Fluid with foreign materials and dirt floating around in it is less efficient, meaning the pump works harder and is worn down faster. Putting new fluid in is much more cost-effective than buying a new pump.
-
Q. "What do I do if my power steering fails while driving?"If your power steering fails while driving, it will require quite a bit of force to turn the wheel. Carefully pull to the side of the roadand call a tow truck to safely get your vehicle to an automotive shop.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"They DEFINITELY go above and beyond any other auto mechanic service."
- Brooke