What Happens During a Wheel Alignment Visit
Our Courtesy Inspection process includes alignment concerns, allowing us to consider related conditions before recommending work. Each recommendation is based on measured results rather than assumptions.
Alignment Evaluation
We position your vehicle on a state-of-the-art alignment lift and use computer sensors to measure the wheel angles. The readings show whether the alignment differs from the manufacturer’s specifications. This evaluation may also reveal steering or suspension conditions that could prevent the vehicle from holding alignment.
Necessary Adjustments
When adjustment is needed and the vehicle’s condition allows it, our technicians set the alignment to the specified measurements. If steering or suspension parts are worn, those components may need attention before the alignment can hold correctly.
Final Verification
After completing the alignment, we retest the vehicle to confirm the final measurements. We then review the results with you.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Computerized Measurements Guide Every Adjustment
Computer sensors measure the wheel angles and show where they differ from the vehicle manufacturer’s specifications. At our Grayson location, we use manufacturer-quality equipment to evaluate alignment based on those readings.
Clear Findings Before You Approve Service
Our ASE-certified technicians explain what the alignment readings indicate in straightforward language. Before work begins, we can discuss the measured condition, any recommended adjustment, and relevant steering or suspension concerns.
You can ask questions and understand why a service is being recommended before deciding whether to approve it.
What Tire Wear & Steering Changes Can Tell You
Uneven tread wear is a visible reason to request an alignment evaluation, especially when one edge of a tire wears faster than the rest. Repeated drifting, an off-center steering wheel, or the need for constant correction can also indicate an alignment or related component concern.
Convenient Automotive Service Near Loganville
Our owner/operators are on-site to provide personal accountability throughout your visit. We also maintain a welcoming service environment where vehicle needs are explained clearly.
Complimentary shuttle service can reduce disruption while your vehicle is with us. Our work is also supported by an industry-leading warranty.
Wheel Alignment vs. Wheel Balancing
Alignment concerns the position and direction of the wheels relative to the vehicle and road. Balancing addresses how weight is distributed across each tire and wheel assembly.
Your vehicle’s symptoms can help guide the evaluation:
- Pulling or drifting: These concerns may indicate an alignment issue or a related steering or suspension condition.
- Off-center steering: A steering wheel that doesn’t sit straight while the vehicle travels forward can warrant an alignment check.
- Vibration: This symptom may require a broader inspection of the tires, wheels, balance, and related components.
When to Request an Alignment Check
Consider an alignment evaluation after a significant pothole or curb impact, a collision, or a noticeable change in steering behavior. New tires, recurring uneven tread wear, or a vehicle that no longer tracks straight can also justify checking the measurements.
When scheduling, tell us about:
- The direction your vehicle pulls or drifts
- Whether the steering wheel appears off-center
- Where uneven wear appears on the tire tread
- Any recent pothole, curb, or collision impact
- Changes in steering feel or the need for frequent correction
Can You Align My Vehicle If a Steering or Suspension Part Is Worn?
An alignment adjustment may not hold if a related steering or suspension component is worn. In that situation, we can consider the component’s condition when explaining the appropriate next step.
Why Does Uneven Tire Wear Continue?
Tread wear can continue when the underlying alignment or suspension concern remains unresolved. Existing wear also won’t disappear after an adjustment, so we consider the tread pattern alongside current alignment measurements.
Get Clear Answers About Your Vehicle’s Alignment
Request an appointment for Wheel Alignment Services and get measured findings about your vehicle’s condition. We can explain whether adjustment is recommended and outline the next steps before you approve work.
Call (678) 679-9184 to schedule your wheel alignment evaluation.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.