What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know if I need shocks or struts repaired?
If your vehicle feels excessively bouncy, you hear unusual clunks over bumps, or you see uneven tire wear, your shocks or struts could be wearing out. Friendswood’s varying road conditions often speed up this process. Our team can inspect your suspension, identify the exact issue, and only recommend repairs when needed. We believe in providing straight answers and helping you stay safe.
Will your team try to upsell repairs I don’t need?
No. Our mission is to give honest advice and recommend only what is required for the safety and performance of your vehicle. At Christian Brothers Automotive Friendswood, we explain our findings and let you make informed choices. Our team is invested in building long-term trust with every Friendswood customer.
How soon can my car be ready after a suspension repair?
Most repairs are completed within a business day, depending on parts and job complexity. We keep Friendswood drivers updated throughout the process. We also offer a complimentary shuttle to help you manage your day while we work on your vehicle. Our goal is to get you back on the road quickly and safely.
Do you offer a warranty on repairs and parts?
Yes. Every shocks service, struts service, and suspension repair Friendswood customers receive at our shop is backed by a strong warranty on parts and labor. We give you the warranty details before repairs begin and are happy to talk through the coverage with you. This approach provides peace of mind long after you leave our shop.
How does local driving in Friendswood affect my suspension?
Local roads like Friendswood Drive, along with humid weather and stop-and-go traffic, can put extra strain on shocks, struts, and suspension parts. These factors mean your vehicle may need attention sooner than you expect. Our technicians account for these details when inspecting your car and making maintenance recommendations designed for local conditions.
What makes your shop different from other options in Friendswood?
We have a true neighborly approach, with an owner present and engaged in daily operations. Our ASE-certified technicians, up-front communication, and customer amenities set us apart. We provide a shuttle service and a comfortable waiting area—plus a focus on honest recommendations and long-lasting repairs. You will always know you are valued, not just another number.
Get Back on the Road with Confidence—Contact Us Today
If your vehicle needs shocks, struts, or suspension service in Friendswood, choose Christian Brothers Automotive Friendswood for workmanship and care you can depend on. You will find expert repairs, flexible options, and a team devoted to your comfort and safety.
Schedule your visit or reach out with questions. Our complimentary shuttle, straightforward pricing, and clear answers make auto service easier for Friendswood drivers. Let us help you restore confidence in your daily drive.
Call (281) 377-3138 schedule the shocks service Friendswood drivers trust.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.