What to Expect From European Vehicle Service
We keep you informed from scheduling through diagnosis and approved work. Timing can vary based on diagnostic complexity, parts availability, your approval, and the vehicle’s service requirements.
Here’s what to expect:
- Schedule: Tell us the make, model, symptoms, warning lights, recent repairs, and known maintenance needs.
- Inspect and diagnose: We evaluate the concern and determine whether the vehicle needs repair, maintenance, or additional testing.
- Review: We provide a Digital Vehicle Inspection report with photos and an estimate, then explain our findings in understandable terms.
- Approve: You decide whether to proceed. We don’t perform work without your permission. Approved service is then completed or scheduled according to parts and customer availability.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
European Diagnostics Backed by Local Accountability
Our ASE-certified technicians use manufacturer-quality equipment, manufacturer-grade tools, computer-assisted diagnostics, and OEM-level diagnostic software. Stephen and Kelley Kinsland, the independent owner-operators of our Fort Collins location, are on-site to provide personal accountability.
Convenience & Amenities
A complimentary shuttle service lets you continue your day while your vehicle is with us. We also offer a waiting lounge, free Wi-Fi, refreshments, after-hours key drop-off, courtesy inspections, and special financing.
Nice Difference® Warranty
Work performed by our Fort Collins store is backed by the 3-year/36,000-mile Nice Difference® Warranty, whichever occurs last. Ask us about coverage and any applicable limitations for the service being considered.
European Makes Covered by Our Services
Service requirements differ across brands, so confirm your vehicle’s year, make, and model when arranging an appointment. This allows us to discuss diagnostic access, fluids, parts, and maintenance requirements before your visit.
Our European Vehicle Services include:
- German makes: BMW, Mercedes-Benz, Audi, Volkswagen, MINI, and Porsche.
- British makes: Land Rover, Jaguar, and Aston Martin.
- Swedish makes: Volvo and Saab.
- Italian makes: Alfa Romeo, Maserati, and Fiat.
For Ferrari, Lamborghini, Bentley, McLaren, or another ultra-luxury, exotic, heavily modified, or uncommon vehicle, call us before scheduling. We can confirm whether the requested service is appropriate for your specific vehicle.
Prepare for Your Service Appointment
Contact us with your vehicle’s make, model, current symptoms, and maintenance needs. We can arrange an appointment for inspection, diagnostics, maintenance, or repair and explain what to expect next.
You’ll receive our findings before deciding whether to authorize work. If your vehicle needs to remain with us, complimentary shuttle service is available during your visit.
Making Informed European Vehicle Service Decisions
Sound service decisions depend on the vehicle’s design, maintenance history, current symptoms, and diagnostic findings. Together, these details distinguish routine maintenance from a developing mechanical or electrical concern.
Manufacturer-Aware Diagnostics
A stored fault code identifies where testing should begin, but it doesn’t always reveal the failed component. European vehicle diagnostics may require system-specific testing to separate confirmed findings from possible causes.
Maintenance & Repair Records
Bring available service records or describe recently completed work when scheduling. Records can reveal completed maintenance, recurring symptoms, previous repairs, and manufacturer-specified intervals that may affect our recommendation.
Warning Signs That Need Attention
Warning lights, leaks, unusual noises, shifting changes, braking concerns, or changes in steering and handling deserve timely evaluation. Depending on the cause, continuing to drive may allow a developing issue to affect related systems.
Schedule European Vehicle Service in Fort Collins
We combine manufacturer-aware diagnostics with clear explanations, customer approval, and practical transportation options. Tell us about the vehicle and its symptoms so we can determine the appropriate appointment path.
Call (970) 540-4050 to schedule European vehicle service with Christian Brothers Automotive Fort Collins.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.