What to Expect With a Tune Ups Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How Do I Know If My Car Really Needs a Tune-Up?
If your car is hard to start, runs roughly, has lost power, or is using more fuel than usual, it may benefit from a tune-up. Dashboard warning lights that keep returning after basic repairs can also be a sign that deeper maintenance is needed. The best way to know for sure is to have our team inspect the vehicle and compare what we find to your service history. We then explain whether a tune-up is likely to solve the concerns you are experiencing and discuss any other options that make sense.
What Happens During a Tune-Up Appointment At Your Shop?
During a tune-up appointment, we start by listening to you describe any recent changes in how your vehicle feels or sounds. Our technicians then perform appropriate inspections and tests to check systems that affect starting, fuel economy, and smooth running. Once that is complete, we review our findings with you, pointing out any worn components or maintenance items that could be contributing to your concerns. You choose which services to approve, and we complete the agreed work and test drive the car before returning it to you.
How Long Will You Need My Car for Maintenance or a Tune Up?
The time needed for maintenance or a tune-up depends on your vehicle, the services approved, and what we discover during inspection. Many straightforward visits fit within part of a day, while more involved maintenance may take longer, especially if additional issues appear. When you schedule, our team can share typical time ranges for the services you are considering. If anything changes while your car is with us, we will contact you promptly so you can adjust your plans as needed.
Can You Help Me Prioritize Maintenance If I Am on a Budget?
Yes. We know that most families and drivers need to plan their car expenses carefully. After our inspection, we group our recommendations by priority, starting with safety items that should not be delayed, followed by maintenance that protects performance, and then longer-term suggestions. We talk through these categories with you so you can decide what to handle now and what to plan for a future visit. Our goal is to help you make informed, confident choices that work for your budget.
What Kind of Warranty Do You Offer on Tune-Up & Maintenance Work?
Christian Brothers Automotive Cumming backs tune-up and maintenance services with an industry-leading warranty. The warranty reflects our confidence in the quality of our parts and workmanship. Exact terms can depend on the specific service and parts used, so our team explains how the warranty applies to your visit when you approve the work. This added protection is one more way we work to give you peace of mind after you drive away.
Do I Need to Go to the Dealer for Scheduled Maintenance?
Many drivers believe they must return to the dealership for every scheduled service, but that is not the only option. Our shop performs a wide range of maintenance services using manufacturer-quality equipment, and we follow guidance that supports the long-term health of your vehicle. When you come to us instead of a dealership, you receive neighborly care and clear explanations while still giving your car the attention it needs. If you have questions about specific maintenance items, we are glad to review them with you.
Can I Wait at Your Shop While My Car Is Serviced?
Many guests choose to wait with us while we complete maintenance or a tune-up. Our lobby is designed to be welcoming and comfortable, so you can read, relax, or work while your car is in the service bay. If you prefer not to wait, our team can discuss shuttle options or other arrangements that may fit your day. Either way, we keep you updated, so you know when your vehicle will be ready.
Schedule Your Next Tune Up & Car Maintenance Visit
Taking care of your vehicle does not have to be confusing or stressful. When you choose Christian Brothers Automotive Cumming, you gain a team that values your time, explains maintenance in plain language, and treats your car as if our own families were riding in it.
Whether you are planning ahead for routine service or you are already noticing signs that you may need an automotive tune-up in Cumming that drivers can count on us for honest guidance and careful work. With ASE-certified technicians, manufacturer-quality equipment, an industry-leading warranty, and convenient amenities, we work to make every visit a positive experience.
To schedule your appointment or ask a question about your vehicle, contact us online or call (470) 280-1556 today.
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FAQs
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Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
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Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
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Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.