What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs You Need a Suspension Repair
A well-functioning suspension system is crucial for the health of your vehicle.
Here are some warning signs to watch out for:
- Uneven Tire Wear: If you notice one or more tires wearing faster than the others, it may indicate a suspension issue.
- Pulling to One Side: When your car drifts to one side, it may signify an alignment or suspension problem.
- Noisy Ride: Squealing or knocking noises when driving over bumps could be a sign of worn suspension components.
- Rough Ride: An uncomfortable or bouncy ride means that the shocks or struts might need servicing.
Why Choose Us?
At Christian Brothers Automotive Cumming, we treat your vehicle with the same care and precision that you do—especially when it comes to the comfort, handling, and safety provided by your suspension system.
Here's what sets our team apart:
- Transparency & Education: We take the time to clearly explain what's happening with your suspension system and why it matters. You'll receive straightforward, honest advice—no technical jargon or surprise repairs.
- On-Site Owner/Operators: Our engaged, hands-on owners are always available to ensure that each service is performed with a personal touch and a commitment to quality you can feel from the moment you walk in.
- Welcoming Environment: Whether you're waiting in our family-friendly lounge or using our courtesy shuttle, we strive to make your visit convenient and stress-free while we service your vehicle.
- Exceptional Warranty: We stand behind our suspension repairs with a leading warranty, giving you confidence that the work we do today will keep you safe and steady on the road for miles to come.
- Focused on Safety & Satisfaction: Your safety is our priority. We go above and beyond to restore smooth handling and driving stability—delivering suspension solutions that enhance performance and peace of mind.
At Christian Brothers Automotive Cumming, your time and trust matter. Schedule your suspension service today and discover automotive care built on honesty, excellence, and hometown hospitality.
For professional suspension inspection system inspections and repairs, contact us at (470) 280-1556 or online today!
FAQs
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Q. "How do I know if my suspension needs service?"
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Q. "What is the difference between shocks and struts?"
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Q. "How often should I have my suspension system looked at?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.