What to Expect With a European Car Repair Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Precision & Care for Your European Vehicle
With their advanced engineering and performance standards, European cars require a high level of attention and expertise. Our team is dedicated to delivering exactly that. Unlike many shops, we prioritize thorough diagnostics using cutting-edge tools designed for the specific requirements of brands like BMW, Audi, and Mercedes-Benz. This attention to detail helps identify issues accurately and provides practical solutions to keep your vehicle performing optimally.
In Canton, GA, the fluctuating weather conditions can impact various components of your European car, from its tires to its engine performance. We offer customized maintenance schedules that consider these local conditions, ensuring that every visit addresses potential weather-related issues before they develop into costly repairs. Our proactive approach helps extend the life of your vehicle while enhancing its safety and performance.
Unmatched Customer Experience
We believe in providing an exceptional experience every time you visit. From the moment you enter our shop, you’ll notice our welcoming environment and commitment to making your visit as pleasant and stress-free as possible. Our owner/operators are on-site, ready to engage with you directly, adding a personal touch and ensuring accountability in all services rendered.
Our transparent communication extends beyond explaining repairs. We offer digital updates and detailed service reports that keep you informed throughout the process. Additionally, our facility has comfortable waiting areas, Wi-Fi, and refreshments, making your wait as enjoyable as your drive. This focus on client comfort ensures that your entire experience is seamless, from drop-off to pick-up.
Industry-Leading Warranty for Peace of Mind
With a robust warranty on our services, we affirm our confidence in the quality of our work. This assurance is not just a statement of quality but a promise of reliability and trustworthiness. In the Canton region, where vehicle reliability is paramount, our warranty offers you the peace of mind to drive confidently.
We understand that investing in a European vehicle is a significant commitment, so we match it with our commitment to support you with a comprehensive warranty. This ensures you receive cost-effective coverage, so you can maintain your vehicle without unexpected expenses disrupting your peace of mind.
Contact us at (470) 785-8186 or online to learn how we can help keep your BMW, Audi, Mercedes, or other European model performing at its best!
Frequently Asked Questions
What Types of European Cars Do You Service?
Our skilled technicians service a wide range of European vehicles, including but not limited to Audi, BMW, Mercedes-Benz, Volkswagen, and Volvo. We understand the unique engineering and technology behind these brands and provide the specialized care and diagnostics they require, ensuring all aspects of the vehicle are maintained to the highest standards.
Additionally, we are continuously updating our training and equipment to keep pace with the latest advancements in European automotive technology. Whether you drive a vintage model or the latest release, you can rest assured that our team has the expertise and tools necessary to cater to your car's needs.
Are Your Technicians Certified?
Yes, all our technicians are ASE-certified, which means they've undergone rigorous training and testing to ensure they possess the knowledge and skills necessary to effectively service European vehicles. Our team continuously engages in professional development to stay updated on the latest automotive technologies and service techniques.
The ASE certification is a mark of quality and professionalism, and for European vehicles, it guarantees that our team is equipped to align with the high standards these cars demand. This certification is a testament to our ongoing dedication to excellence and continuous improvement.
What Makes You Different From Other Auto Shops?
Our commitment to transparency, integrity, and customer education sets us apart. We emphasize a strong relationship with our clients by providing honest diagnostics and clear explanations of any required service. Our goal is not only to fix your vehicle's issues but also to educate you about your car's needs in a way that's easy to understand.
Moreover, our local ownership adds a layer of care and accountability often missing in larger chains. We are invested in the Canton community and committed to delivering a personal, tailored approach in every service, ensuring our clients feel valued and respected throughout their experience with us.
Do You Offer Any Guarantees on Your Work?
While we cannot legally guarantee specific outcomes, we do offer an industry-leading warranty that backs our confidence in the quality of our service. This extensive warranty reinforces our commitment to excellence and gives you the assurance that your vehicle is in good hands.
Our warranty policy is designed to provide complete transparency, detailing the coverage and duration, so you know exactly what to expect. This clarity helps build trust and demonstrates our dedication to going above and beyond to support you and your vehicle.
How Do You Ensure the Use of High-Quality Parts?
We use manufacturer-quality equipment and parts for every service, ensuring your vehicle receives the best possible care. We source our parts directly from reputable suppliers, adhering to both manufacturer standards and our own stringent criteria for quality and reliability. This guarantees optimal performance and longevity for your vehicle.
Additionally, we include detailed information about the parts and products used in your service documentation. This transparency helps you make informed decisions and reinforces our commitment to providing only the best for your vehicle.
Your Local Christian Brothers Amenities
FAQs
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
-
Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
-
Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
-
Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I am very pleased with the service, Carmax was booked and Christian Brothers Automotive honored the warranty that day, they did an awesome job. Had my vehicle back that day, amazing turn around. Would recommend them to anyone!"
- Joyce Z