What to Expect During Your Porsche Service Visit
We keep you informed from the first conversation through service completion. Before repairs begin, you’ll understand our findings, recommendations, and proposed scope of work.
Listen to Your Concerns
We start with what you’ve observed, such as warning lights, unusual sounds, performance changes, recent service, and when the issue occurs.
Inspect & Explain
Our technicians inspect the vehicle and document their findings through a digital vehicle inspection with photos and notes. We explain the affected systems in plain language, including what needs attention now and what can wait.
Confirm the Work
We review our recommendations and the proposed repair scope with you. Work moves forward with your authorization.
Complete the Service
Once you approve the work, we perform the authorized maintenance or repair and explain what was completed.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Clear Recommendations & Convenient Service in Chanhassen
Our locally owned and operated shop has owner/operators on-site, providing a direct point of accountability. ASE-certified technicians use manufacturer-quality equipment, while digital documentation and clear explanations let you review our recommendations without sorting through technical jargon.
We also offer a welcoming waiting environment and complimentary shuttle service, giving you convenient options while your Porsche is being inspected or serviced.
Qualifying work performed at our Chanhassen store is covered by the Nice Difference Warranty for 3 years/36,000 miles, whichever occurs last. Coverage is subject to qualifying-service terms.
Planning Maintenance Around Your Porsche and Driving Habits
Sports cars, sport utility vehicles, sedans, and electric models can have different powertrain, braking, suspension, fluid, and electronic service needs. An appropriate maintenance plan accounts for the model, model year, mileage, manufacturer-recommended intervals, service history, and current symptoms.
How you drive also matters. A daily driver may have different inspection and maintenance priorities than a seasonal or performance-oriented vehicle. Tell us how you use your Porsche and share any available service records so we can better assess its current needs.
Schedule Porsche Service in Chanhassen
Whether your Porsche needs scheduled maintenance, warning-light diagnostics, or attention for changes in braking, shifting, or handling, we can listen to your concerns and inspect the vehicle. We can then explain our findings and recommended next steps before you authorize repairs.
Schedule an appointment to discuss your vehicle with our team. You can schedule online or call our Chanhassen shop directly.
Call (952) 592-8266 to schedule Porsche service with Christian Brothers Automotive Chanhassen.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"CBA - Chanhassen is the best! Everyone from Mark who owns this center to the people at the frontdesk care about people and their cars. I appreciated the constant updates, resonable prices to the pick and drop service. Wishing CBA ChanHASSEN only the best a"
- sachin