What to Expect With Engine Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
Frequently Asked Questions
Can your team work on my specific European brand?
Yes, our team regularly services many European brands, including Audi, BMW, Mercedes, Volkswagen, Volvo, MINI, and others. When you schedule, you can share your exact model so we can plan accordingly. If you have questions about a less common brand, we are happy to discuss it with you.
Will using your shop affect my existing warranty?
Service at an independent shop does not automatically affect your warranty. We work to follow recommended procedures and use correct fluids and parts when requested. If you have an active warranty or service plan, you can bring those details so we can help you understand your options.
How do you estimate costs for European repairs?
We prepare estimates based on the time and parts typically needed for your vehicle and concern. After diagnostics, we review what we found and provide an updated estimate if needed. You see pricing before work begins, and we only move forward after you approve the plan.
Do you use OEM or aftermarket parts on European cars?
We use quality parts that are appropriate for your vehicle and the type of repair. In many cases, you can choose between different part options, such as original equipment manufacturer parts or high-quality alternatives. Our team explains the choices so you can decide what fits your goals and budget.
How will you keep me updated during my service?
We contact you after diagnostics to review findings and get your approval before moving ahead. If anything unexpected appears, we reach out again to explain it and discuss options. Our goal is to keep you informed, not guessing, while your European vehicle is in our care.
Schedule Your European Service Today
Choosing the right shop for your European vehicle has a direct impact on how it performs, how reliable it feels, and how much you spend over time. With European-focused service available here in Chanhassen, you can keep your car in good shape without sacrificing convenience.
At Christian Brothers Automotive Chanhassen, our team works to combine thoughtful care for European vehicles with clear communication at every step. Whether you need routine maintenance or help tracking down a new issue, we are ready to walk you through the process and answer your questions. To plan your visit or talk through a concern, call us today.
Call (952) 592-8266 or contact us online to schedule your European vehicle service.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"CBA - Chanhassen is the best! Everyone from Mark who owns this center to the people at the frontdesk care about people and their cars. I appreciated the constant updates, resonable prices to the pick and drop service. Wishing CBA ChanHASSEN only the best a"
- sachin