What to Expect With a Prosper Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
FAQs
What types of vehicles do you service?
We service most makes and models, both domestic and foreign, as well as a variety of trucks and SUVs. If you have specific questions about your car, just ask when you schedule your visit.
How do I know what services my vehicle needs?
Our team explains your vehicle’s condition with straightforward language. We’ll show you exactly what needs attention now and what can wait, making sure you feel comfortable with every recommendation.
What is included in your warranty?
We offer an industry-leading warranty on both parts and labor. This coverage gives you added confidence in the quality and durability of the repairs we perform.
Do you offer transportation while my car is being serviced?
Yes, our shop offers complimentary shuttle service for your convenience. Let us know if you need a ride when you schedule your appointment or when you arrive.
How long does a typical service appointment take?
Most routine services can be completed the same day, depending on your vehicle’s needs. We keep you updated with clear, honest communication about timing throughout the process.
Contact Your Friendly Mechanic in Prosper, TX
Reach out to our team at Christian Brothers Automotive Celina to schedule your next auto repair or maintenance appointment, or to ask questions about your vehicle. When you connect with us, you get straightforward advice, transparent pricing, and genuine care—qualities that have made us Prosper’s trusted mechanics.
Let us help you keep your car safe and dependable with customer-focused support and peace of mind every step of the way.
Call us at (945) 245-2285 or book your appointment online today and discover a better experience with your local mechanic.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"My mechanic retired and I was looking for another mechanic so i thought why not try Christian brothers. Their service from the beginning of the process to the end was amazing! begining with dropping the car off and getting a shuttle ride back home to the c"
- Tim D