What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs Your Suspension May Need Attention
Being vigilant about the condition of your shocks can prevent costly repairs and potential accidents.
Some warning signs to look out for:
- Excessive Bouncing: If your vehicle continues to bounce after hitting a bump, it might be time to replace your shocks.
- Uneven Tire Wear: This can indicate that your shocks aren't maintaining proper tire alignment, leading to premature wear.
- Rough Ride: A noticeable increase in the roughness of your ride could suggest your shocks are worn out.
- Fluid Leaks: Leaking shock absorbers indicate that the internal components have been compromised.
Addressing these signs promptly can prevent more significant issues down the line, safeguarding your safety and the longevity of your vehicle.
Another sign to watch out for is your vehicle pulling to one side, which can impede handling and may be dangerous during steering. Similarly, if you notice unusual vibrations or noises while driving at high speeds, it could be a telltale sign of shocks needing attention. Understanding these nuances helps in diagnosing suspension issues early, ensuring your vehicle remains safe and efficient on Nicholasville roads.
Why Choose Us?
At Christian Brothers Automotive Brannon Crossing, we treat your vehicle with the same care and attention we'd give our own—especially when it comes to your suspension system, which plays a key role in both comfort and control.
Here's what sets us apart:
- Transparency & Education: We take the time to clearly explain what's going on with your suspension, what needs attention, and why it matters for your vehicle's safety and ride quality. No confusing jargon—just honest answers.
- On-Site Owner/Operators: Our local owners are hands-on and available to ensure every repair meets our high standards. Their presence guarantees a personal, trustworthy experience for every guest.
- Comfortable, Stress-Free Experience: From our welcoming waiting area to our complimentary shuttle service, we make it easy for you to get the service you need without disrupting your day.
- Exceptional Warranty: We back all our suspension work with an industry-leading warranty, giving you confidence that the job was done right and your vehicle is protected long after you drive away.
- Focused on Your Safety & Satisfaction: Whether you're dealing with uneven tire wear, rough rides, or handling issues, we're committed to providing solutions that enhance your comfort and safety behind the wheel.
We understand that time is valuable. That's why we offer easy scheduling and efficient service—so you can get back on the road with confidence.
Ready to smooth out your ride?
For professional suspension inspection system inspections and repairs, contact us at (859) 549-5454 or online today!
Frequently Asked Questions
How Often Should Shocks Be Replaced?
While shocks do not require frequent replacement, it is generally recommended to have them inspected every 50,000 miles. However, the frequency can vary based on driving habits and local Kentucky road conditions. If you notice any symptoms like excessive bouncing or uneven tire wear, it's wise to have them checked sooner. Regular inspections at Christian Brothers Automotive Brannon Crossing can help detect any issues early, ensuring the safety and longevity of your vehicle.
What Are the Benefits of Timely Suspension Service?
Timely service of your vehicle's suspension can drastically improve your driving experience by providing better handling, a smoother ride, and enhanced braking performance. Additionally, it helps prevent wear and tear on other vehicle components, which can otherwise result in more costly repairs over time. At Christian Brothers Automotive Brannon Crossing, we ensure our Nicholasville customers receive precise and timely suspension service to maximize these benefits.
Can I Drive with Bad Shocks?
Driving with worn shocks is generally unsafe as it compromises control and can increase stopping distances significantly. Additionally, it can cause further damage to tires and other suspension components. If you suspect an issue with your shocks, it's best to seek professional service promptly. Our dedicated team at Christian Brothers Automotive Brannon Crossing prioritizes your safety and is ready to address all your shocks service needs effectively.
What Is the Shocks Service Process?
Our shocks service process includes a thorough inspection of your vehicle's suspension system, diagnosing any potential issues, and providing a clear explanation of needed repairs. We then utilize high-quality parts to replace worn shocks and ensure everything is functioning correctly. Our team offers unmatched transparency and support throughout the process, ensuring you drive away confident in the safety and performance of your vehicle.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Wow! I am so impressed with their service. and when i explained that i had a significant medical appointment, they went out of their way to complete the master cylinder replacement on my car. they are so courteous! I won't be going anywhere else!"
- Mary T