What to Expect With a Tire Rotation
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: The tires on your car wear at immensely different rates. Therefore rotating them on a regular schedule is your best defense to prevent the need to replace them early. A general guide to follow is to have them rotated every 5,000 miles or so.
Frequently Asked Questions
How quickly can you repair or replace my flat tire?
We strive to finish most flat tire repairs and replacements the same day, often within just a few hours. The exact timing depends on how busy the shop is and whether your tire can be repaired or needs a specific replacement. If you're in a rush, let us know when you arrive. Our shuttle service can help you stay on schedule while our technicians complete your flat tire repair service.
Will you tell me if a tire can be safely repaired, or if I need a replacement?
Yes. We always perform a detailed inspection and explain our findings in everyday language. If your tire can be safely repaired, we will let you know right away and outline the repair process. If replacement is needed, we walk you through the reasons and present your options. Our goal is to empower you to make decisions comfortably, backed by transparent pricing and no upsell pressure.
What kind of tires and parts do you use?
We use top-rated, manufacturer-approved tires and reliable parts for every tire installation and repair. Our shop sources trusted brands that we recommend for Apex’s specific road conditions and climate. If you have a preferred brand or want advice for local driving, our team will make sure you get the best fit for your needs.
Is your work on my tires guaranteed?
All of our tire repairs, replacements, and installations in Apex are covered by a reputable warranty. Our warranty covers materials and workmanship, so you can return if a concern arises after your visit. We'll review any issue according to our warranty terms and help you get the support you need. Our aim is for every customer to feel protected long after service is complete.
Can you help if my flat happens outside normal business hours?
Our service hours are listed on our website, but we know that emergencies do not always wait. If a flat occurs after hours, we recommend contacting a reputable towing service that can bring your car to our tire shop for attention during the next business day. Our team monitors online appointment requests and voicemails, so you can expect a prompt response when we reopen.
Do you offer shuttle service or ways for me to get around during my appointment?
Yes, we provide a complimentary shuttle for customers whose vehicles need repair or tire replacement service. This shuttle can get you to and from common destinations in Apex, like work, home, or school. Simply ask when scheduling, and we’ll coordinate the pick-up and drop-off to keep your day moving smoothly.
How do local roads and weather affect my tires?
Apex’s varied roads, frequent construction, and changing weather all influence how your tires wear. For example, stretches by Apex Community Park or around the Beaver Creek area may have more potholes, while summer heat or spring storms can affect air pressure. When we recommend a tire installation or specific rotation schedule, we consider these factors to help you get maximum durability and safety from your tires.
Schedule Tire Service in Apex—Get Back on the Road Today
When tire trouble threatens your plans, trust Christian Brothers Automotive Apex for honest, efficient service that centers on your safety. Our ASE-certified team combines personalized guidance, clear communication, and a strong warranty to support you on every drive throughout Apex and surrounding communities.
From quick assessments to transparent explanations and hassle-free scheduling, we make tire replacement and repair convenient and reassuring. Schedule your visit now or call anytime for advice—we’re ready to help you get rolling again.
Your Local Christian Brothers Amenities
FAQs
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Q. "How often should you rotate your tires?"As a general rule of thumb, we recommend rotating your tires every 5,000 - 6,000 miles (although your driving style and vehicle types should also be taken into consideration). Rotating front and rear tires helps to ensure your tread wears down more evenly, optimizing your tire performance and extending its lifespan.
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Q. "How do I tell if I need my tires rotated?"If you notice uneven wear across your tires or vibrations when driving, it may be time for a rotation.
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Q. "How long should my tires last?"Your tire’s lifetime in mileage will depend on your maintenance and driving habits. Your tires could last up to 60,000 miles if you take good care of them, but this mileage will decrease if you don’t perform regular tire rotations.
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Q. "How do tire rotations make my tires last longer?"Tire rotations help prevent uneven wear amongst your tires. Thus, improving the lifespan and preventing any handling issues from a worn-out tire.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Today i had some concerns with my vehicle after being quoted a few thousand dollars for repair work at a dealership. First i called into the apex location and was PLEASANTLY surprised at the transparency your staff provided me. I asked for the cost and was"
- Caleb