Have you ever dropped off your car at an auto repair shop in San Antonio, trusting the mechanics to notify you when your vehicle is ready, only to find out hours later they “forgot” to call?
Car maintenance and repair in can be an inconvenience. You shouldn’t be left sitting at a nearby restaurant, or stuck at home, for hours longer than necessary.
At Christian Brothers Automotive Alamo Heights, we’re on a mission to improve the customer experience when it comes to vehicle repair. That’s why we’ve adopted a new Text Alert system – to make your life easier!
About the Alamo Heights Text Alert system
Our new texting system provides two-way text communication between our service technicians and you, our valued customer. Instead of sitting around, waiting for a phone call with updates on your service, you’ll now receive automatic texts when a step in the process is complete.
For example, you’ll receive a text with your scheduled appointment time (including a reminder the day before), a text when the vehicle is checked in, a text when the estimate is ready for approval, and a text when your service is finished.
The Text Alert system improves communication
The ultimate goal with this new system is to lessen the inconvenience of automotive care. In addition to receiving a text for alerts, you can respond to our service technicians with your own updates!
Imagine you’re at work, sitting in an important meeting, but equally as concerned about the lifespan of your brake system. Instead of running out of the meeting as soon as you get an update, you can respond with “In a meeting, I’ll call when it’s finished.” Our friendly staff will know not to continue interrupting with updates, and you’ll be able to call us back when you’re available.
Stay informed and save time with auto repair in San Antonio
Our Text Alert system enables you to better manage your day. We’re excited to introduce this new system to our loyal auto repair customers in San Antonio.
To schedule a vehicle maintenance appointment, or to check out our new Text Alert system, call Christian Brothers Automotive Alamo Heights in San Antonio, Texas today.