From Scheduling to Approved Service
The process begins when you schedule an appointment and describe the requested service or vehicle concern. We review our findings with you and proceed only with the work you approve, either during the visit or later based on parts availability.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
We offer conventional, blend, and full-synthetic oil changes. Our technicians use the owner’s manual to identify the required oil and grade rather than treating every engine the same.
Digital Vehicle Inspection Results on Your Smartphone
Every visit includes this complimentary inspection. Our technicians photograph key vehicle systems and send the results to your smartphone, allowing you to review the documented findings and approve or decline recommendations remotely.
Regular oil and filter changes maintain clean lubrication and filtration within the engine. The appropriate maintenance interval depends on manufacturer guidance, the oil formulation, and driving conditions.
Key Benefits of Regular Oil & Filter Maintenance
Clean oil lubricates moving components and helps control friction. A new oil filter captures contaminants before they continue circulating through the engine. Together, fresh oil and filtration support smooth, dependable operation.
Routine oil and filter maintenance provides these key benefits:
- Consistent Lubrication: Fresh oil maintains a lubricating layer between moving engine components.
- Contaminant Control: A new oil filter captures dirt, debris, and particles carried by the oil.
- Smoother Operation: Proper lubrication helps the engine operate without unnecessary friction.
- Manufacturer-Aligned Service: Following the owner’s manual keeps maintenance aligned with the vehicle manufacturer’s requirements.
Your owner’s manual remains the starting point for choosing an interval. The oil used and your driving conditions also affect when the next service is due.
Frequently Asked Questions
These answers cover optional additives and the Lititz Oil Change Loyalty Program.
Are Oil Additives Available with an Oil & Filter Change?
Yes. We offer additives designed to extend oil life. During your visit, we help you choose the right oil type and interval, ensuring you don’t change it too often or wait too long.
How Does the Oil Change Loyalty Program Work?
The Lititz Oil Change Loyalty Program gives customers their fourth oil change free. The program is valid at the Lititz location. It can’t be combined with another offer.
Can an Extended Warranty Cover Eligible Oil & Filter Change Services?
We work with all major extended warranty providers. Because coverage depends on the individual contract and eligible service, confirm your extended warranty coverage when scheduling your appointment.
What Does the Nice Difference® Warranty Cover?
Our work is backed by a 3-year/36,000-mile Nice Difference® warranty honored at Christian Brothers Automotive Lititz and other Christian Brothers Automotive locations nationwide. We can explain how its terms apply to your oil and filter change work.
Christian Brothers Automotive Lititz is AAA Approved and RepairPal Certified. Christian Brothers Automotive Lititz also ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers in the J.D. Power 2025 Aftermarket Service Index Study for the sixth consecutive time.
Arrange your next oil and filter service near Lancaster. Book your appointment online or dial (717) 837-3864 to schedule service.
Your Local Christian Brothers Amenities
FAQs
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Q. "What happens if I wait too long for an oil change?"Your oil helps lubricate and absorb heat within your engine. If you wait too long to get an oil change, your engine will eventually have severe and costly issues. Luckily oil changes are relatively inexpensive and have a quick service time. Click here to learn more about the consequences of not replacing your vehicle's oil.
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Q. "What type of oil should I get for my vehicle?"This depends on what vehicle you drive. Each type has its own benefits such as life expectancy or price. If you are unsure what type of oil is right for your car, we can help you determine the best option for you.
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Q. "How much oil does my vehicle require?"Most vehicles hold between 5 and 8 quarts, but it largely depends on the size of your engine.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Rene Martinez wnt out of his way and stayed overtime to help me. I Picked up my car close to closing time. When I returned home, I realized my garage door remote was missing. I didn't find it on the floor or beside the seat. thinking it may have fallen out"
- Betsy Bowser