What to Expect With a Alternator and Starter Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do you confirm I really need an alternator?
We test the entire charging system before recommending an alternator. Our technicians check battery condition, alternator output, and related connections with diagnostic equipment. We then review the results with you and explain why alternator replacement is or is not the right choice for your vehicle.
How long does an alternator or starter work usually take?
Most alternator or starter repairs are completed within the same day, although timing can vary based on vehicle design and parts availability. We let you know what to expect upfront and keep you updated while your vehicle is in our care.
Can you help if my car will not start at home?
Yes, we can discuss your situation and help you plan the next steps if your vehicle will not start at home or work. While towing is generally arranged through a towing provider, our team can coordinate timing with your appointment and be ready to inspect the car when it arrives.
What kind of warranty do you offer on these repairs?
We offer an industry-leading warranty on qualifying alternator and starter repairs, which provides added confidence in our parts and workmanship. Specific terms can vary, and our team will review the details with you before you approve any work.
Will you explain my options before you start any work?
We always explain our findings and review your options before beginning repairs. After diagnostics, we go over what we discovered, share a written estimate, and answer your questions. Our goal is to help you choose the solution that makes the most sense for you and your vehicle.
Schedule Service For Your Charging Or Starting Issue
If you are dealing with a dead battery, flickering lights, or a car that will not start, you do not have to guess whether the problem is the alternator or the starter. Our team at Christian Brothers Automotive Spring Hill in Spring Hill is ready to perform thorough diagnostics and provide clear recommendations so you can move forward with confidence.
When you schedule service with us, you can expect neighborly treatment, transparent communication, and repairs backed by an industry-leading warranty. Whether you need alternator installation or car starter replacement, we work to make the process as convenient and stress-free as possible, from drop-off to pick-up.
To schedule your visit or talk with our team, contact us online or call (615) 724-9774.
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FAQs
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Q. "Why is the alternator important?"The alternator helps the battery maintain power. As the car is driving, it’s gaining power from the engine. During this time, the alternator is charging the battery. When the car stops running, the charge from the alternator allows the battery to continue providing power to the car.
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Q. "What does the alternator do?"As an alternate source of power, the alternator helps many features in the car run. It helps your air conditioning maintain proper airflow, powers the radio, and turns on the headlights, among other things. It can also add power to the engine.
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Q. "Where is the alternator located?"You’ll typically find the alternator near the front of the engine, bolted in with two brackets. One is adjustable (to allow for drive belt-tightening) while the other is fixed.
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Q. "What are some signs that my starter is going bad?"Some common symptoms that your starter is going bad or is dead include: clicking or other odd noises, lights working in your car but the engine won't turn, taking more than one attempt to start, or smoke coming from the hood.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Great, Honest, respectful, Patient and professional service from start to finish. everyone I encountered at Christian Brothers was top notch. Highly recommend!"
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