What to Expect With a Headlight & Taillight Replacement Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How Long Does A Headlight Or Tail Light Repair Take?
Simple bulb replacements often take a relatively short amount of time, while diagnostics or assembly replacement can take longer. The exact timing depends on your vehicle design and what we find during inspection. We keep you updated so you know what to expect throughout your visit.
Will You Tell Me The Price Before You Fix My Lights?
Yes, we review pricing and options with you before any lighting work begins. After we inspect your vehicle, we explain what we found in plain language and discuss recommended repairs. You decide how to move forward, and we do not proceed without your approval.
Do You Check Wiring If My New Bulb Still Does Not Work?
If a new bulb does not fix the problem, our technicians look deeper. We can check fuses, sockets, and accessible wiring related to the affected light. We explain any additional testing that may be needed and review costs with you before performing that work.
Is It Safe To Drive With One Headlight Or Tail Light Out?
Driving with a light out can reduce your visibility or make it harder for others to see you, especially at night or in bad weather. It can also lead to traffic stops. We generally recommend scheduling service soon so your vehicle stays as safe and compliant as possible.
What Kind Of Warranty Do You Offer On Lighting Repairs?
We offer an industry-leading warranty on eligible parts and labor, which includes many lighting-related services. Specific coverage can vary based on the work performed and components used. Our team is happy to explain how the warranty applies to your repair before you approve any service.
If you are concerned about the way your headlights, brake lights, or signals are working, we are ready to help you get back to confident driving. Our team will inspect your vehicle, explain what we find, and recommend a path forward that supports your safety and your schedule.
To schedule lighting service or ask a question about your vehicle, contact Christian Brothers Automotive Plano today. We will work to make the process clear, comfortable, and convenient from the moment you reach out.
Call (972) 471-9642 or contact us online to schedule your visit.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.