What to Expect With Engine Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
Frequently Asked Questions
Can you handle all repairs on my BMW?
We handle a wide range of BMW maintenance and repair services, from routine care to many complex concerns. Our ASE-certified technicians use advanced diagnostics and quality parts, and when a situation calls for a very specific dealership resource, we will explain that and help you understand your options.
Will using your shop affect my BMW warranty?
Having service performed at our shop does not automatically affect your warranty. We follow proper procedures and use quality parts, and we can review your particular warranty terms with you. For specific coverage questions, it is always wise to confirm details with your warranty provider.
Do you use quality parts for BMW repairs?
We use high-quality parts that meet or closely match manufacturer standards because that supports performance and reliability. During our estimate review, we can explain the parts we recommend for your BMW and answer any questions you have about quality or expected lifespan.
How do you estimate costs before repair?
We create estimates based on diagnostic findings, parts pricing, and labor time for the work requested. Before we begin any repair, we share a clear, written estimate, walk you through each line, and receive your approval. If something changes, we will contact you first to review options.
Can I get a ride while my BMW is serviced?
Yes, we offer a complimentary shuttle service for many visits to help you get to nearby homes or workplaces while your BMW is in the shop. When you schedule, let us know your needs, and we will explain how our shuttle operates and what timing is available that day.
Schedule Your BMW Service Today
Timely care can help your BMW stay smooth, safe, and enjoyable to drive. When you choose Christian Brothers Automotive Plano, you get clear communication, careful diagnostics, and workmanship supported by an industry-leading warranty, all from a team that treats you like a neighbor in Plano.
If your BMW is due for maintenance or showing signs that something is not quite right, we are ready to help you understand the next best step. Our team will listen, answer your questions, and recommend a plan that respects your time and your budget.
To schedule a BMW repair Plano drivers can feel good about, contact us online or call (972) 471-9642 today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.