What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know if I really need a car diagnostic?
If you see a warning light, your car feels different, or you notice an unusual sound, a car diagnostic is the most reliable way to identify the source. Diagnostics save both time and money because they pinpoint the exact problem. Our technicians explain findings clearly, helping you understand what is urgent and what can be safely delayed. We never recommend unnecessary repairs—our priority is to give you honest answers and options.
Will I get an estimate before any work is done?
Absolutely. You always get a written estimate before we begin any work beyond the diagnostic. We emphasize clear, upfront communication so you never face hidden fees or surprises. Our staff reviews each recommendation in detail, and nothing takes place without your approval. You will feel informed and in control throughout your entire visit.
How long does a car diagnostic typically take?
Most car diagnostics in Parker are completed the same day, often within just a few hours. More complex or intermittent problems may take longer to diagnose accurately. We work efficiently to minimize your downtime and offer a complimentary shuttle so you can continue your day. If your car needs more time for a thorough check, we keep you updated on progress. Your convenience and peace of mind are always our priorities.
Are your diagnostics accurate for all car brands?
Yes, our ASE-certified technicians work with nearly all car brands. We use advanced, manufacturer-level diagnostic equipment for both domestic and imported vehicles that are commonly found in Parker. This allows us to provide precise, dependable diagnostics for any make or model you bring in. Our approach eliminates guesswork so you always know your options.
What happens if you find something wrong with my car?
If our diagnostic reveals a problem, we explain what it means and outline your repair options. We clarify how urgent the issue is and show you how different solutions will address the problem. Our team supports you as you make your decision, always with zero pressure. You remain in control at every step of the process.
Do you serve the entire Parker area?
Yes, we serve the full Parker community and nearby neighborhoods. Our complimentary shuttle can take you to local destinations such as Parker Adventist Hospital, Parker Performing Arts School, or your home within the city. Because we know Parker well, we are equipped to support your daily routines and specific local needs with convenience and care.
Call (720) 549-8614 or book your service online.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.