1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
Can You Work on All Volkswagen Models?
Yes, our ASE-certified technicians can service a wide range of Volkswagen models, including many older and newer vehicles. We use modern diagnostic tools and repair information, which helps us address issues across different years and trims. If you have questions about a specific model, we can discuss it when you call.
Will You Start Repairs Before I Approve the Work?
No. We review your comprehensive health report and transparent, digital estimate with you before beginning repairs. Work proceeds only after you have asked questions, reviewed the plan, and provided explicit approval.
Does Your Warranty Apply to Volkswagen Repairs?
Our industry-leading warranty applies to eligible Volkswagen repairs performed at our shop. We explain the coverage that applies to your service visit when we review the completed work with you.
How Long Will My Volkswagen Service Take?
Service time depends on what your Volkswagen needs. Routine maintenance visits are usually quicker than complex diagnostics or larger repairs. When we review your estimate, we also give you a timing expectation, and we communicate during the day so you know when to plan for pickup.
Do I Need a Volkswagen Dealer for Maintenance?
You don’t always have to visit a Volkswagen dealer for maintenance. We follow manufacturer-recommended service intervals and use premium parts and manufacturer-quality equipment suited for your VW. Review your vehicle’s warranty or maintenance-plan terms to determine where covered work must be performed. We can discuss how those terms may relate to your service.
Schedule Your Volkswagen Service Today
At Christian Brothers Automotive Northglenn, our owner operators oversee a service experience built around ASE-certified technicians, manufacturer-quality equipment, clear explanations, and an industry-leading warranty.
If your VW has a warning light, needs maintenance, or just doesn’t feel quite right, call us with your questions or schedule your next service visit.
Call (720) 513-3760 or contact us online to schedule your Volkswagen service with our team today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.