What to Expect With a Audi Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Can You Work On All Audi Models?
Yes, our ASE-certified technicians service a wide range of Audi models, from older vehicles to newer ones. We use manufacturer-quality equipment to support diagnostics. If you have questions about a specific model or year, our team can discuss that with you before scheduling.
How Is Your Audi Service Different From A Dealership?
We focus on clear explanations, neighborly service, and a comfortable environment, along with an industry-leading warranty. Our goal is to provide dealership-level care while taking time to educate you about options. Many drivers appreciate speaking directly with a local team that knows them and their vehicle.
Will You Explain Repairs Before Starting Any Work?
We always review our findings and recommended repairs with you before any work begins. You receive information in straightforward language, including what affects safety and what is maintenance. We then answer questions and proceed only with the items you approve, so you stay in control of decisions.
How Long Will My Audi Repair Usually Take?
Timing depends on the type of service, parts availability, and how quickly we can complete diagnostics. We provide an estimated timeline after we inspect your Audi and keep you updated during the day. For longer visits, our complimentary shuttle can help you continue your day while we work.
What Kind Of Warranty Do You Offer On Repairs?
We offer an industry-leading warranty on qualifying repairs, which reflects the confidence we have in our workmanship and parts. Specific terms can vary by service, so our team explains coverage details when we review your estimate. This warranty is designed to give you added peace of mind.
Schedule Your Audi Service Today
Your Audi is an important part of daily life, and it deserves careful attention from a team you can trust. At Christian Brothers Automotive Northglenn, we combine ASE-certified technicians, manufacturer-quality equipment, transparent communication, and an industry-leading warranty to support safe, confident driving in Thornton, CO.
Whether you need routine maintenance, diagnostics, or more involved audi repair in Thornton, we work to make the process clear and convenient. Our neighborly approach, on-site owner operators, and complimentary shuttle service are all aimed at helping you get back on the road with confidence.
Call (720) 513-3760 or contact us online to schedule your Audi service with our team today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.