What to Expect With Engine Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
Frequently Asked Questions
Can you work on my specific European brand?
Yes, we service many European brands, including popular makes such as Audi, BMW, Mercedes-Benz, Volkswagen, Volvo, and MINI. If you call with your year and model, we can confirm details and discuss any brand-specific considerations, then explain how our equipment and training apply to your vehicle.
Will using your shop affect my dealership's warranty?
Routine maintenance and most repairs performed at an independent shop generally do not void a manufacturer's warranty, as long as proper procedures and quality parts are used. We follow manufacturer guidelines where applicable and can review your warranty documents with you so you understand how service at our shop fits in.
How will you explain what my car needs?
We explain findings in clear, everyday language and avoid unnecessary jargon. Our team reviews what we found, why it matters, and which items are urgent or can wait. You are encouraged to ask questions, and we will take the time to answer before you decide on any service.
Do you use parts that are right for European cars?
We use quality parts that are appropriate for European vehicles and pair them with manufacturer-level diagnostic equipment. Our goal is to support performance and reliability, not simply choose the lowest cost option. If you would like to understand the parts choices for your repair, we are happy to walk through them.
What if I need a ride while my car is here?
We offer a complimentary shuttle service for our guests. When you schedule or drop off, let us know your plans, and we will work to coordinate rides within our service area. This helps you stay on schedule while we care for your vehicle.
Schedule European Service Today
Your European vehicle deserves careful, honest care from a team you can trust. At Christian Brothers Automotive Northglenn in Thornton, we combine ASE-certified technicians, manufacturer-quality equipment, and an industry-leading warranty with a friendly, values-driven approach. Our goal is to keep you informed, comfortable, and confident every step of the way.
Whether you need diagnostics for a warning light, routine maintenance, or help planning upcoming services, we are ready to help. You can expect clear explanations, thoughtful recommendations, and convenient options like our complimentary shuttle. Let us be your trusted automotive partner so you can enjoy every mile.
Call (720) 513-3760 or contact us online to schedule your European vehicle service today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.