What to Expect With Transmission Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: Henry Ford coined the term 'tune-up' while developing his initial automobile prototype.
Frequently Asked Questions
How often should I check my transmission fluid?
For drivers in the Scottsdale community, we recommend inspecting fluid levels during every oil change, typically every 3,000 to 5,000 miles. Given the extreme heat on Scottsdale Road, fluid can break down faster than the manufacturer's "standard" interval. Regular monitoring allows our technicians to spot discoloration or low levels before they lead to serious transmission problems.
What are the symptoms of a failing transmission?
Common signs include rough shifting, slipping out of gear, or a noticeable burning smell from the engine bay. If you experience hesitation when merging onto Loop 101 or hear clunking noises, your system may be compromised. Addressing these transmission diagnostics early can often prevent the need for a much more expensive transmission replacement later on.
Is it safe to drive with transmission problems?
Driving with a failing transmission is highly discouraged. A transmission that slips or hesitates can make your vehicle unpredictable, especially in heavy traffic on Shea Boulevard. Furthermore, continuing to drive on a damaged system can cause metal shavings to circulate through the fluid, causing irreversible damage to internal gears and sensors that might have otherwise been repairable.
Can Scottsdale’s climate affect my transmission?
Absolutely. High desert temperatures are a leading cause of transmission overheating. When the fluid breaks down due to heat, it loses its ability to cool and lubricate the system, which is a primary factor in transmission longevity. We often suggest more frequent fluid exchanges for local drivers to combat the effects of our intense summer weather.
Why choose your transmission shop over a dealership?
We offer the same manufacturer-level transmission diagnostics and quality repairs as a dealership, but with the personal touch of a neighborhood business. Our on-site owner-operators ensure accountability, and our national warranty provides peace of mind across the Phoenix metro area and beyond. We focus on transparency and education, never pushing unnecessary work on our neighbors.
Book your transmission repair online or call (480) 914-3862 to get started!
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FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.