What to Expect With a BMW Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Can your team handle complex BMW diagnostics?
Yes, our ASE-certified technicians perform diagnostics using manufacturer-quality equipment. This allows us to read BMW-specific fault codes and evaluate sensor data accurately. We then explain our findings in clear language so you know what is going on and which repair options make the most sense.
Will you explain BMW repairs before starting any work?
We always review recommended BMW repairs with you before any work begins. Our team explains what we found, how it affects safety or performance, and what the costs look like. You choose what to approve, and we do not proceed without your authorization.
Do you use quality parts for BMW repair?
We use high-quality parts that align with manufacturer standards whenever we repair a BMW. Our goal is to support performance and durability, so you feel confident in the work. If there are options, we explain them and help you choose what fits your car and budget.
What warranty do you offer on BMW repairs?
Our work is covered by an industry-leading warranty that reflects the confidence we have in our technicians and processes. The specific terms are explained at the time of service, and our team is happy to go over what is covered so you understand your protection.
How can I get home or to work while my BMW is here?
We offer a complimentary shuttle service for many appointments to help you stay on schedule. Our team works with you at check-in to plan rides based on your needs and our availability. This way, you can keep your day moving while we care for your BMW.
Schedule Your BMW Service Today
If you are looking for clear, reliable help with BMW repair that drivers can depend on, our team is ready to talk with you. We work to combine technical skill with honest communication so you always know what your vehicle needs and why.
When you schedule with Christian Brothers Automotive Maple Grove, you get ASE-certified technicians, manufacturer-quality equipment, an industry-leading warranty, and a neighborly approach to service. Our goal is to keep your BMW safe and enjoyable to drive while making the process as straightforward and convenient as possible.
To schedule your BMW service or ask a question, call at (763) 878-6256 or contact us online today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Thank you so very much for the car repair (transmission shift linkage), which was done in a very timely manner at the initially agreed upon price, in spite of the fact that some unforeseen challenges arose in the repair. Your willingness to work with me on"
- Max