What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Our Comprehensive Suspension Services: Shocks, Struts & More
Our service center offers a full range of suspension services to keep your car performing at its best. Our team is ready to help with:
- Shocks Service & Installation: Restore your ride comfort, control, and safety by replacing worn shock absorbers with high-quality parts tailored to your vehicle.
- Struts Service & Installation: Ensure stability and even tread wear with new struts professionally installed for a precise fit and durability.
- Suspension Repairs & Maintenance: Resolve issues like worn bushings, control arm problems, and noisy components to prevent bigger problems down the road.
- Comprehensive Inspections: Our diagnostics find the root cause of performance issues to avoid guesswork and wasted time.
Your safety and comfort are always our top priorities. Our expert solutions follow manufacturer-recommended procedures, so you’re always ready for driving demands. Your vehicle benefits from tools and technology customized for the makes and models, delivering repairs and maintenance that last. Our technicians look for subtle wear and performance changes, a level of detail that can help catch problems before they lead to more expensive repairs. By focusing on preventative care, you enjoy fewer surprises and greater peace of mind.
How Our Suspension Service Works
Simplifying your experience is a major priority at Christian Brothers Automotive Magnolia. Here’s what you can expect when scheduling shocks installation, struts service, or any type of suspension repair:
- Thorough Inspection: We look at the entire suspension system, including shocks, struts, springs, and related parts, to identify immediate and future needs.
- Clear Recommendation & Estimate: You’ll get straightforward explanations, visual proof wherever possible, and a written estimate before any work begins.
- Timely Repairs With Top-Quality Parts: Our ASE-certified technicians use premium or OEM-equivalent parts for confidence and long-term reliability.
- Quality Assurance: Every job is reviewed with strict internal checks, and we go over the results with you so you can leave with complete confidence.
- Convenient Pickup or Shuttle: Enjoy our local shuttle or waiting area; your time and comfort matter at every step of the process.
Every part of the process is designed to help you stay informed and involved, with no pressure or uncertainty. If our inspection finds additional concerns, we’ll walk you through what caused the issue and the options available. Our scheduling is flexible to work around your life, and our communication makes every step completely transparent.
Frequently Asked Questions
How can I tell if my suspension needs service?
You might notice symptoms such as excessive bouncing, uneven tire wear, clunking noises, or difficulty steering. If your car feels less stable than usual or pulls to one side, it’s time for a professional inspection.
Is suspension repair covered by warranty?
At Christian Brothers Automotive Magnolia, suspension repairs and installations are backed by our industry-leading warranty. We’ll discuss all warranty details before work begins, so you know exactly what’s covered.
What are the risks of delaying suspension repairs?
Neglecting suspension issues can lead to poor handling, increased stopping distances, and accelerated wear on tires and other components. Timely repair keeps your car safe, comfortable, and roadworthy.
How We Can Help
As your partners in automotive care, we service your brakes as thoroughly as possible, conducting a full inspection before determining and fixing the problem. Our team makes every step simple; just call or stop by to set up your appointment. Enjoy honest answers, attentive support, and the satisfaction of knowing your vehicle is in good hands with a local business committed to your safety. Let us take care of the details so you can drive confidently.
When you bring your car to Christian Brothers Automotive Magnolia, you’re not just getting a routine repair; you’re choosing a partner invested in your long-term driving experience. Benefit from flexible scheduling, fast local shuttle service, and a comfortable space to wait while our ASE-certified technicians handle your suspension repair. Give us a call, and discover just how easy it is to get back on the road with confidence and clarity.
If you’re experiencing suspension problems or want peace of mind before your next drive, connect with Christian Brothers Automotive Magnolia for trusted service. Call us at (346) 445-8403 today.
Your Local Christian Brothers Amenities
FAQs
-
Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
-
Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
-
Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.