What to Expect With Engine Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
How Christian Brothers Automotive Can Help
Your engine is a complex machine, and other components will break down over time. At Christian Brothers Automotive, our experienced technicians are skilled at solving any engine problems you may face. Our services encompass:
- Ignition system
- Ignition wires
- Crank case
- Fuel pump
- Water pump
- Sensors (such as an o2 sensor)
Frequently Asked Questions
Can you work on my specific European brand?
Our team services many popular European makes, including both German and other European brands. When you schedule, you can share your vehicle’s year, make, and model so we can confirm details. If you have questions about a particular system, we are happy to talk through that before your visit.
Will going to you affect my factory warranty?
Maintenance and repair performed correctly by an independent shop generally can be documented for your records. We work to follow appropriate procedures and can provide invoices that show what was done. You can keep these with your vehicle paperwork for reference if warranty questions come up later.
How do your prices compare to the dealership's?
Dealerships often have different pricing structures than independent shops. At Christian Brothers Automotive Lubbock, our focus is on fair, transparent pricing and clear estimates before work. We review options with you so you understand costs and can choose what fits your needs and budget.
How will you keep me updated on my car?
Communication is a key part of our process. After inspection, we contact you to review findings and the estimate. During the repair, we reach out if anything important changes. You can always call us with questions, and we take time to explain things in straightforward language.
Can I bring my European car in for regular maintenance?
Yes, many guests visit us for ongoing maintenance as well as repairs. We can review your maintenance schedule, your driving habits around Lubbock, and your long-term plans for the car. Together, we can create a practical plan to help keep your European vehicle in good condition.
Schedule European Service Today
Your European vehicle is an important part of your everyday life, and you deserve a shop that treats it with the same care you do. At Christian Brothers Automotive Lubbock, our team works to make service simple, clear, and comfortable for drivers here in Lubbock.
When you contact us, the first step is a conversation and a thorough look at your vehicle, not a rush into major repairs. We review what we find, explain your options, and move forward only with your approval. If you are ready for a trusted European auto service experience, we are here to help.
Call (806) 484-1701 or contact us online to schedule your European vehicle service today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Larry, WITH CHRISTIAN BROTHERS, replaced the dead battery in my truck. He noticed my tires were low and aired them up before I could even ask. He also went out of his way to check the fluids in the truck. He did all of this with a positive attitude. He was"
- Jennifer Wall