What to Expect With Engine Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
Frequently Asked Questions
Can your team work on my diesel make?
Our technicians work on many common diesel cars and light-duty trucks. When you call or schedule, we confirm your year, make, and model to ensure a good fit. If you have questions about a specific engine or configuration, our team will discuss what we typically see in the shop.
How will you figure out what is wrong?
We combine your description of symptoms with inspections and diagnostic tests suited to diesel engines. That can include scan readings, visual checks, and targeted system tests. We aim to identify the actual cause and explain it clearly, rather than swapping parts based on trial and error.
Will you call me before doing any repairs?
Yes, our team contacts you with findings and an estimate before starting repair work. We explain what is urgent and what can wait and answer questions so you can decide how to proceed. No additional items are added without your permission, which helps prevent surprise costs.
How long will a diesel car repair usually take?
Timing depends on the issue, parts availability, and how much work is needed. Our team gives you a time estimate after diagnosis and keeps you updated if anything changes. For many common repairs, drivers are usually back on the road within a reasonable timeframe.
Can you help set up a diesel maintenance plan?
We can walk through your driving habits and mileage, then suggest a sensible maintenance schedule. That may include intervals for oil changes, filters, and inspections. Our goal is to help you plan ahead so your diesel vehicle stays dependable without unnecessary services.
Schedule Diesel Service Or Repair
If your diesel vehicle is not running the way it should, or if you are ready to set up regular visits to keep it that way, our team is here to help. We handle both urgent diesel car repair needs and ongoing maintenance for drivers who depend on their vehicles every day.
At Christian Brothers Automotive Lubbock, you can expect clear communication, thoughtful recommendations, and work that is focused on keeping your diesel ready for the miles ahead. We serve drivers throughout Lubbock who want a consistent place to bring their diesel cars and trucks.
To schedule an appointment or talk through your diesel concerns, reach out today.
Call (806) 484-1701 or contact us online to schedule your visit.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Larry, WITH CHRISTIAN BROTHERS, replaced the dead battery in my truck. He noticed my tires were low and aired them up before I could even ask. He also went out of his way to check the fluids in the truck. He did all of this with a positive attitude. He was"
- Jennifer Wall