What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Is it safe to drive if my car is overheating?
It is usually not safe to keep driving an overheating vehicle. Continued driving can increase the risk of engine damage. It is often better to pull over safely, turn off the engine, and arrange for the car to be taken to a shop so the cooling system can be checked.
How will you tell if I need radiator repair or replacement?
We inspect the radiator and cooling system before recommending any work. Our technicians look for leaks, corrosion, and other damage, then explain what we find. If a repair can provide a reliable solution, we will discuss that. If replacement seems like the better long-term option, we will review the reasons with you.
How long does a typical radiator repair take?
Time in the shop depends on your vehicle, parts availability, and the type of repair. Some services can be completed the same day, while more involved work can take longer. We explain the expected timeline up front and offer a complimentary shuttle to help you continue your day.
What kind of warranty do you offer on radiator work?
We back our radiator work with an industry-leading warranty. The specific coverage details can vary, so our team explains how the warranty applies to your service at the time of your visit. This warranty is one way we work to give you confidence in the repairs we perform.
Will you check the whole cooling system, not just the radiator?
Yes, we look at the cooling system as a whole when you come in with overheating or coolant concerns. That can include the radiator, hoses, thermostat, coolant level, and other related components. Our goal is to identify the true cause of the issue and help protect your engine over time.
To schedule radiator repair or service, contact us online or call (623) 887-8862 today.
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FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"They DEFINITELY go above and beyond any other auto mechanic service."
- Brooke