What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What Issues Can a Car Computer Diagnostic Identify?
Car diagnostics can pinpoint a range of issues, from minor glitches to major malfunctions. During the process, our computer systems interface with your vehicle to identify problems in the engine, transmission, exhaust, and more.
This level of testing lets us detect both current and pending issues before they become bigger concerns. Diagnostics help you build a smart maintenance plan so your car runs smoothly, efficiently, and reliably.
How Often Should I Get a Vehicle Diagnostic in Dacula?
Most drivers need a vehicle diagnostic once a year, or whenever new warning signs appear. If you notice strange sounds, a dashboard alert, or lower fuel efficiency, bring your car in promptly for an inspection.
Dacula’s changing seasons and busy roads can affect the wear on your vehicle’s systems. Scheduling regular diagnostic checks helps you maintain safe, efficient driving throughout the year and reduces the risk of surprise breakdowns on our local roads.
Can Diagnostics Affect My Vehicle's Warranty?
Diagnostic tests do not affect your vehicle's warranty. In fact, keeping up with diagnostics ensures you follow the manufacturer’s maintenance schedule and helps protect your warranty coverage.
At Christian Brothers Automotive Hamilton Mill, our diagnostic services use manufacturer-level equipment and procedures that support warranty compliance. By keeping your records up to date, you can avoid potential problems or disputes if warranty issues come up in the future.
What Should I Do If My Check Engine Light Comes On?
If your check engine light turns on, schedule a car diagnostic in Dacula as soon as possible. Sometimes a loose gas cap causes the light, but it could also signal a serious problem. Visit us at Christian Brothers Automotive Hamilton Mill in Dacula, and our technicians will run a diagnostic and provide a clear breakdown of any necessary repairs, so you can make confident decisions.
Delaying could put your engine at risk and lead to higher repair bills down the road. Tackling dashboard warnings right away can help you avoid costly damage and stay safe on your next drive.
What Are the Benefits of a Digital Service History?
A digital service history keeps a record of every diagnostic visit and service we perform on your vehicle. You can keep track of required maintenance, preserve your car’s resale value, and provide proof of service for warranty or registration purposes. This also allows us to answer questions about your past repairs, giving you a complete view of your car’s care whenever you need it.
Can You Perform Diagnostics on All Vehicle Makes & Models?
Our facility uses manufacturer-quality equipment and up-to-date software to work with most makes and models in Dacula and Gwinnett County. Whether you drive a domestic, European, or hybrid vehicle, we deliver clear answers and detailed recommendations tailored to your car. If you have questions about your specific vehicle, reach out to our team directly.
Contact Christian Brothers Automotive Hamilton Mill at (770) 525-7448 or book online to schedule your comprehensive car computer diagnostic in Dacula, GA
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FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.