What to Expect With an Alignment
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
If you're concerned about the tread on your tires, we recommend the “penny test” to check your tread depth. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires.
Frequently Asked Questions
How do I know if my car needs a wheel alignment?
Typical signs include your car pulling left or right, an off-center steering wheel, uneven tire wear, or vibration during driving. Even minor bumps with a curb or pothole can cause issues, especially with the roads in Lawrenceville. Our team is happy to check your alignment and let you know if service is needed.
What does your alignment process involve?
Our alignment starts with a discussion about your driving experience, followed by an inspection using advanced equipment to measure wheel angles. We share findings in clear language and can provide a digital report. Every alignment is brought to manufacturer standards by an ASE-certified technician. You remain in control through each decision, and our team focuses on earning your trust every step of the way.
Are your technicians certified?
Yes, our ASE-certified technicians perform all alignment services. Their training and experience mean accurate diagnosis and adjustments so you can drive confidently. We understand the unique wear that local conditions create and complete every job to strict safety and quality standards.
Do you offer a warranty on wheel alignment?
We include an industry-leading warranty with our alignment services. This gives you added peace of mind after your visit. If you have questions after your appointment, simply bring your car back, and we’ll review it with you. We aim to keep you satisfied long after service.
Can I wait while my vehicle is serviced?
Yes, you are welcome to wait in our comfortable lounge, or if you need to be somewhere in Lawrenceville, you can use our complimentary shuttle. Most wheel alignments are finished the same day, and we’ll always give you a time estimate when you arrive so you can plan your day.
Will you explain any issues before doing the work?
Yes, you’ll always get an explanation of our findings and your options before we begin any alignment. We want you to feel informed and confident, not pressured. Our entire process is built on transparency and keeping you in control of your vehicle decisions.
Ready for Honest Wheel Alignment Service?
If your vehicle needs a wheel alignment or you want to consult with a trusted team in Lawrenceville, we are here for you. Our ASE-certified technicians, exceptional transparency, and genuine community values set us apart. We offer a welcoming environment, a helpful shuttle, and simple booking to make auto care easier.
At Christian Brothers Automotive Hamilton Mill, you get straight answers, attentive care, and the confidence that your car is truly ready for the road. Call or visit us today to schedule your wheel alignment and see the difference our approach makes.
Call at (770) 525-7448 or contact us online to book your wheel alignment or get your questions answered.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.