What to Expect With a Sarpy County Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do you decide what my car really needs?
We base recommendations on what our inspection and diagnostics show, not on guesswork. Our technicians review the condition of each part, explain how it affects safety and performance, and then discuss options with you. You choose what to approve after hearing our findings in clear, simple language.
Can I get a ride while my car is in your shop?
Yes, we offer complimentary shuttle service for customers while their vehicles are with us. This service is designed to help you get to work, home, or other nearby locations so your day is disrupted as little as possible. Our team will discuss available times when you schedule your visit.
How long will my auto service usually take?
Timing depends on the type of service and what we find during inspection. Routine maintenance often fits within part of a day, while more involved repairs can take longer. We let you know what to expect up front and keep you updated if timing changes as we work on your vehicle.
What kind of warranty do you offer on repairs?
We offer an industry-leading warranty on the repair work we perform. Exact coverage can vary by service, and our team explains those details before you approve any work. This warranty is our way of showing that we stand behind the quality and care that go into each repair.
Will your team explain the repairs in plain language?
Yes, clear explanations are a core part of how we serve you. We avoid unnecessary jargon, show you what we found, and answer any questions you have before and after the work. Our goal is that you leave understanding what was done and why it was the right choice for your vehicle.
Schedule Your Auto Service Today
When your car needs attention, you deserve more than a quick fix. At Christian Brothers Automotive Gretna, we combine careful auto repair with open communication so you always know what is happening with your vehicle. Our ASE-certified technicians, quality equipment, and strong warranty give you a solid foundation for every mile ahead.
From our complimentary shuttle service to our welcoming atmosphere, we work to make each visit as convenient and comfortable as possible. Whether you are facing an urgent issue or planning routine service, our team is ready to help you make informed decisions and keep your vehicle ready for everyday life in Sarpy County.
To schedule service or ask a question, contact us online or call (531) 234-4801 today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.