What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs Your Suspension Needs Attention
Recognizing the symptoms of a failing suspension system can save you from costly repairs down the line.
Look out for the following signs:
- Uneven Tire Wear: This can indicate that your suspension system is not holding the car evenly, affecting alignment and stability.
- Excessive Bouncing: If your vehicle bounces more than usual when going over bumps, your shocks or struts may need attention.
- Difficulty Steering: Stiff or noisy steering could point to suspension issues impacting your vehicle's handling.
- Nose Dives When Stopping: This is often a sign of worn-out shocks or struts.
Our commitment at Christian Brothers Automotive Gretna is to educate you clearly about these signs, ensuring you understand your vehicle's needs without technical jargon.
In addition to these common signs, pay attention to unusual noises when turning or braking, as these can signify problems within the suspension system. Ignoring these warning signs can lead to further damage and increased repair costs over time. Regular suspension repair in Gretna by our experienced technicians can detect these issues early, preventing unexpected breakdowns and ensuring your vehicle remains dependable.
Why Choose Us?
When it comes to suspension repair, Christian Brothers Automotive Gretna offers several advantages that make us stand out from the competition.
Here's how we set ourselves apart:
- Manufacturer-Quality Equipment: We utilize top-tier tools and parts to ensure that every service is completed correctly the first time.
- Convenience & Care: Enjoy our welcoming atmosphere, complimentary shuttle services, and on-site owner/operators who provide personalized attention.
- Community Commitment: Guided by the principle "Love your neighbor as yourself," we treat every customer with respect and honesty.
Our industry-leading warranty provides peace of mind, reflecting our confidence in the quality and reliability of our services.
What truly differentiates us is our personalized customer service approach. From the moment you walk through our doors, you’ll experience a warm and inviting environment where your concerns and questions are addressed with care. Our dedicated team is committed to building a long-term relationship with every customer, ensuring that your needs both mechanical and personal are met promptly and professionally.
Contact us at (531) 234-4801 or online to schedule your suspension inspection or repair in Gretna.
FAQs
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Q. "How do I know if my suspension needs service?"
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Q. "What is the difference between shocks and struts?"
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Q. "How often should I have my suspension system looked at?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.