What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know if my radiator needs repair?
The most common signs include overheating, low coolant levels, or fluid leaks under your vehicle. You might also see steam coming from under the hood or experience fluctuating temperature readings. If any of these occur, it’s a good idea to bring your car in for an inspection. Our team can diagnose radiator problems quickly, explaining what we find so you feel confident about the next steps.
What makes our radiator repair process different?
We focus on clear communication and honest guidance throughout your visit. Technicians and owner/operators work directly with you, sharing findings in plain language and never recommending unnecessary repairs. You can count on a transparent, supportive experience that puts your needs first, every time you visit us.
How long does radiator repair take?
Most radiator repairs are completed the same day, though some may require extra time depending on the issue or parts needed. We always provide a realistic timeline and keep you updated as your service progresses. With our complimentary shuttle and comfortable waiting area, you can continue your day with as little interruption as possible.
Do you offer a warranty on radiator repairs?
Yes, we back our radiator repairs with an industry-leading warranty. This coverage protects you long after you leave, ensuring both parts and labor are handled at no extra charge if something isn’t right. We’ll review all the details with you before you leave, so you know exactly what is included.
Will I be pressured into unnecessary repairs?
No, our priority is to recommend only what your vehicle truly needs. We explain what we find in clear terms and give you options when possible. Our reputation in Garland is built on integrity and respect—we want you to come back because you trust our guidance, not because you felt pressured.
How does Texas heat affect my radiator?
Texas heat puts extra strain on your radiator and entire cooling system. Long periods of high temperature can break down coolant, weaken hoses and seals, and increase the risk of overheating or breakdowns. Our team selects the right fluids and parts for our climate and can recommend preventive services. Paying extra attention in Garland’s weather can save you the headache of a roadside breakdown.
Your Local Christian Brothers Amenities
FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.