What to Expect With a Headlight & Taillight Replacement Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How Long Does Headlight Or Taillight Service Take?
Many lighting services are completed the same day, and some visits take less than an hour once work begins. The exact time depends on your vehicle, the type of light, and whether additional parts or wiring checks are needed. Our team explains timing before we start.
Can Your Team Work On Modern LED Or HID Lights?
Yes, our ASE-certified technicians regularly service vehicles with LED and HID lighting. Some systems require specific parts or procedures, and we use manufacturer-quality equipment to help identify what your vehicle needs. If an assembly or module is involved, we review options with you first.
Will You Tell Me If I Need More Than A Bulb?
We always explain what is causing the problem before any work starts. If a wiring connector, lens, or housing is involved in addition to a bulb, we point that out and discuss solutions. Our goal is to help you understand the full picture so you can choose what is best.
Do You Offer A Warranty On Light Replacement?
Yes, our lighting services are covered by our strong warranty. Specific coverage details depend on the parts and work performed, and our team reviews that information with you. This support is one way we show confidence in our workmanship and parts.
Can I Wait At The Shop Or Get A Ride?
You are welcome to relax in our comfortable lobby while we work on your vehicle. For many appointments, we can also provide a complimentary shuttle service, which helps you keep up with your day. When you schedule, we can discuss which option works best.
Book your lighting repair online or call (972) 846-0532 for total peace of mind.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.