What to Expect With a Audi Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Can you work on my Audi instead of the dealer?
Yes, our team services Audi vehicles at our shop in Frisco. Our ASE-certified technicians use manufacturer-quality equipment and follow maintenance recommendations based on your model and mileage. Many drivers choose us as an alternative to the dealership because of our transparency, personal attention, and focus on customer care.
Will my Audi warranty be affected if I come to you?
Routine maintenance and many repairs can typically be completed outside the dealership without affecting warranty coverage, as long as work is done properly. We follow appropriate service procedures and keep clear records of the work performed. You can provide your warranty details, and we can discuss any questions before service begins.
How do you make sure I am not overcharged?
We prepare a detailed estimate and review it with you before any work starts. Our team explains what is urgent, what can wait, and why each item is recommended. You choose which services to approve, and we do not add work without your consent, so there are no surprise charges.
How long will my Audi repair usually take?
Many maintenance services are often completed the same day, while more involved repairs can take longer, depending on parts and complexity. We discuss timing with you upfront and keep you updated throughout the day. Our complimentary shuttle can help you stay on schedule while your Audi is with us.
Do you use quality parts on Audi vehicles?
We use parts that meet appropriate quality standards for Audi vehicles and pair them with manufacturer-quality equipment in our shop. Our focus is on safety, performance, and long-term reliability. Combined with our warranty, this approach helps protect your investment and keeps your vehicle performing the way it should.
Schedule Your Audi Service Today
If you are looking for a trustworthy option for audi repair in Frisco, we are ready to serve you. Our team combines careful workmanship, clear communication, and neighborly care so you can feel confident every time you hand over your keys.
From routine maintenance to more involved repairs, we work to protect your Audi and your schedule. You can expect honest recommendations, a comfortable experience, and a warranty that supports the work we perform. To plan your visit, give us a call or request an appointment, and we will walk through the next steps together.
Call (972) 846-0532 or contact us online to schedule your Audi service with Christian Brothers Automotive Frisco.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.