What to Expect With a Diesel Repair Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know if my diesel engine needs immediate service?
Signs that your diesel engine needs prompt attention include unusual noises, slow starting, power loss, or a sudden drop in fuel economy.
Warning lights that stay on, excessive exhaust smoke, or sluggish acceleration are also causes for concern. If you notice these changes, scheduling service quickly helps prevent more serious repairs. Our team can assess the urgency and explain your best options for moving forward.
What’s different about diesel repair compared to regular auto service?
Diesel repairs require specialized knowledge, equipment, and training. Diesel engines use different fuel injection and emissions systems, which makes their diagnostics and repairs unique.
Our ASE-certified technicians have the expertise and manufacturer-level tools to diagnose and resolve even complex diesel issues. We always explain these differences and focus on delivering service that extends your diesel’s life.
Will I be updated throughout the repair process?
Yes, you’ll receive timely updates at each step. Communication is at the heart of our customer experience. We explain what we find, what repairs are needed (if any), and always offer clear, honest answers. With us, there are no surprise charges or unexplained delays—just a straightforward process that keeps you in control.
What warranty do you offer on diesel engine repairs?
We offer an industry-leading warranty that covers both parts and labor on diesel repairs. This warranty provides lasting protection and peace of mind after your visit. Our staff will explain the full details when you schedule service or pick up your vehicle, so you know exactly what’s covered and for how long.
How do you make the diesel repair process convenient for busy Frisco drivers?
We make repair easier with a complimentary shuttle service throughout the Frisco area, efficient scheduling, and a comfortable, welcoming environment. Our process is built around frequent communication, prompt service, and respectful handling of your time so you can carry on with your daily routine while we handle the repair.
Can you help with both routine diesel maintenance and complex engine repairs?
Yes, our diesel engine service in Frisco covers everything from regular maintenance—like oil changes and filter replacement—to advanced diagnostics and major repairs. Having everything in one shop saves you time and means you can rely on our team for all your diesel vehicle’s service needs, no matter how big or small.
Are your technicians qualified to handle my specific model?
Absolutely. Our ASE-certified team receives ongoing training and works with advanced diagnostic equipment. We service all diesel makes and models, both for personal use and business fleets. No matter your model, you can trust that you’re getting knowledgeable, precise attention from professionals.
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FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.