What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How much does a car diagnostic usually cost?
We review pricing with you before we begin any diagnostic work. The cost typically depends on the type of issues you are experiencing and the time required to evaluate them. Our team explains charges in clear language so you know what to expect before authorizing the test.
How long will my diagnostic appointment take?
Many diagnostic visits can be completed the same day, although timing depends on the complexity of the concern and how many systems are involved. When you schedule, we talk about your symptoms and give you a reasonable estimate. We also keep you updated if additional time is needed.
Will you explain the diagnostic results to me?
Yes, explaining results is a central part of our process. After the car diagnostic check, our technicians review what we found, what it means for your vehicle, and which repairs, if any, we recommend. We avoid jargon and encourage questions so you can feel confident in every decision.
Do I have to approve repairs right after the test?
No, you are not required to approve repairs on the spot. After we share the results, we outline options and help you understand what is most important for safety and reliability. You can choose to move forward immediately or take time to plan and schedule work that fits your situation.
What if you find more than one problem?
If we uncover multiple concerns during a car diagnostic check, we help you prioritize them. Safety-related items come first, then issues that affect reliability and comfort. We talk through timing, potential risks of waiting, and your goals, then work with you to map out a plan that makes sense.
Trust the data, not just the symptoms. Contact us online or call (719) 414-2105 for manufacturer-quality diagnostics that pinpoint the real problem.
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FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"As soon as you walk in you Can feel the difference! You are greeted with a courteous and polite smile, the atmosphere and setting Is cozy,. The attention to detail In all aspects is like non-other experience at an auto shop! The attentiveness And customer "
- Laura