Our Brake Service Process
Before you approve repairs, we give you a documented view of the vehicle’s condition. We begin by listening to the symptoms you have noticed and then inspect the braking system with manufacturer-equivalent diagnostic equipment.
Contact our Buckeye shop and tell us about concerns such as noise, vibration, pulling, or changes in pedal feel so our team has a useful starting point for the inspection.
After the inspection, we send a Digital Vehicle Inspection Report with photos and videos of findings and recommendations. A service advisor reviews the information with you in understandable language and answers questions about the recommended work.
You decide whether recommended repairs proceed. Most work can be completed immediately or scheduled according to parts and customer availability.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Signs You May Need Your Brakes Serviced
You may notice a variety of symptoms when your brakes aren’t working properly, including:
- Squealing or squeaking
- Grinding when you come to a stop
- Shaking in the steering column
- A spongy brake pedal
- Pulling to one side while braking
- Wobbling or vibrating at highway speeds
Worn brake pads or rotors can cause braking problems. Squealing can indicate brake-material wear or another condition that needs evaluation, while grinding can point to more advanced contact between braking components.
Some vehicles use disc brakes with pads and rotors, while others use drum brakes with brake shoes and brake drums. A spongy pedal can indicate a concern within the hydraulic braking system, and pulling or vibration can point to uneven wear or another braking-system issue. An inspection helps determine the appropriate brake repair in Buckeye.
Brake Inspections in Buckeye
As part of Brake Service, we conduct free visual brake inspections before recommending repairs. Brake component replacement is based on inspection findings, vehicle condition, and manufacturer requirements rather than symptoms alone.
Our brake inspection includes the following checks:
- Brake pad thickness
- Brake calipers
- Brake/hydraulic fluid level and condition
- Brake hoses for wear and tear
- Brake hardware
- Brake rotor wear
Depending on the vehicle’s braking-system configuration, the review can also include brake shoes, brake drums, and parking-brake operation when applicable. This inspection helps identify the components involved before brake replacement in Buckeye is recommended.
When we service your vehicle, we provide a detailed breakdown of the recommended work, including parts and labor costs. You control whether repairs proceed, and we don’t perform any work without your permission.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I Took my car in for an oil change today. This was the very best customer service experience i ever had. Thanks to Joe bach and his team."
- Rey Rodriguez