1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Signs You May Need Your Brakes Serviced
You will notice a variety of symptoms when your brakes are not working properly, including:
- Sounds like squeals or squeaks
- Grinding when you come to a stop
- Shaking steering column
- The brake pedal is spongy
- When you brake, your vehicle pulls to one side
- Driving at highway speeds causes your car to wobble or vibrate
The most common cause of brake problems is worn brake pads or rotors. When you hit the brakes, the brake pads create friction to slow down the vehicle. Meanwhile, the rotors help dissipate heat to prevent overheating. Without both components functioning properly, stopping your vehicle would be nearly impossible. If you suspect your brakes may be experiencing an issue, bring your vehicle in to be examined. Our team of experts can provide the necessary replacement components to keep your vehicle running safely and smoothly.
How Our Buckeye Team Can Help
As part of our brake service, we conduct a full inspection before determining the problem and repairing it.
Our brake inspection includes the following checks:
- Brake Pad Thickness
- Brake/Hydraulic Fluid (Level and Condition)
- Brake Hoses–these wear out often and need to be checked regularly for wear and tear
- Brake Hardware
- Rotor Wear
Every time we service your vehicle, we provide you with a detailed breakdown of the work that needs to be done, including a breakdown of the parts and labor costs. You are always in control of your vehicle repairs, and nothing will be done without your permission.
Why Choose Christian Brothers Automotive Buckeye
Our goal at Christian Brothers Automotive Buckeye is to change the way you think about auto repair and service. We always want to exceed the expectations of all our customers through our Nice Difference® and our commitment to loving our neighbors as ourselves. The commitment consists of the following:
- Certified Technicians.
- Leading-Industry Warranty: 3 years or 36,000 miles - whichever limit comes last.
- Free Courtesy Inspection Offered On Every Visit.
- Complimentary WIFI and Beverages.
At Christian Brothers Automotive Buckeye, we take pride in not only the high-quality benefits we offer our customers, but in the partnership we build with them. When you bring your vehicle to us, it's not just another car to us - we treat it as if it were our own. This level of care and dedication is at the core of the partnership we build with our valued guests.
We know how important your vehicle is to you, which is why we make sure to keep you completely informed during the repair process. Our Service Team ensures that you have a thorough and transparent explanation of what's happening with your car every step of the way. We will never pressure you into unnecessary repairs or services.
Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Hear What Our Customers Had to Say About Us
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."