Tell us what your vehicle is doing, let our technicians diagnose the concern, and review the recommended service before repairs begin.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Hard starting, hesitation, rough running, stalling, and poor fuel economy can have more than one cause. Professional testing helps identify whether the concern involves fuel delivery, fuel pressure, fuel injectors, or another system.
Frequently Asked Questions
How Do I Know If My Fuel Pump Needs Replacement?
Extended cranking, stalling, sputtering, loss of power, or an unusual whining noise near the fuel tank can indicate a fuel pump problem. Professional testing is needed to confirm whether the fuel pump is the cause.
What Are Signs of Fuel Injector Problems?
Rough idle, misfires, hesitation, poor fuel economy, and reduced performance can indicate a fuel injector problem. Testing helps determine whether injector cleaning, repair, or replacement is appropriate, since similar concerns can come from ignition, sensor, airflow, or electrical problems.
Is Fuel Pump Replacement Covered by Warranty?
Most qualifying fuel pump replacements and other repairs are backed by our 3 year / 36,000 mile warranty, whichever occurs last.
Can I Drive With a Fuel System Problem?
If you notice a strong fuel smell or visible fuel leak, don’t drive the vehicle. A leaking injector or fuel line can allow raw fuel to contact hot engine components, creating a fire hazard.
When Should I Replace My Fuel Filter?
Fuel filter replacement intervals vary by vehicle design and manufacturer maintenance requirements. We can review your vehicle’s service needs and inspection findings to determine whether fuel filter service is recommended.
Our certified technicians identify whether the problem involves the fuel pump, injectors, filter, or another system, then explain the recommended service.
For fuel system diagnostics, fuel injector repair, or fuel pump replacement, call (210) 960-9763 or book your appointment online.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my engine making bucking sounds when I drive?"The fuel system is a good place to investigate first whenever your engine starts to give you problems. The two most common issues we see are clogged fuel filters and damaged fuel pumps. Both of these will harm your engine if not taken care of promptly.
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Q. "What are fuel filters?"Fuel injectors are easily clogged due to their small openings. They are susceptible to the dirt particles that your car drives through on the road. It’s important that the fuel remains clean and free of dirt so that it can be easily sent to the engine. The fuel filters ensure the fuel is protected from dirt. Typically, filters are made from a paper material that is thrown away and replaced when it becomes too dirty or worn out. Sometimes, cars will have filters that use a mesh material. These can be washed and then put back in the vehicle.
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Q. "How do fuel filters affect the fuel pump?"Clogged fuel filters make it hard for the fuel pump to deliver gas to the engine. If the filter is blocked with dirt, the pump has to work a lot harder to pump the fuel. This will cause it to wear out and unable to perform over time.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I want to thank Christian Brother auto for their professionalism. I had my Radiator changed at Premier1 Auto instead of Christian Brothers Auto because Premier1 quoted me $200 less. However, when I received my vehicle back it was leaking radiator fluid exc"
- Richard Adkins Jr